Sourav Sharma

• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

• Established customer service standards and monitored staff compliance.
• Recruited, trained and supervised new employees.

• Plated food according to restaurant artistic guidelines to promote attractive presentation.
• Supervised kitchen food preparation in demanding, high-volume environments.
• Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.

Provided outstanding customer service.

Delivered exceptional customer service via phone with a friendly and efficient approach

Created daily reports detailing any operations performed on the console.

• Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
• Ensured compliance with health department regulations regarding hygiene and sanitation practices.
• Trained kitchen workers on culinary techniques.