Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

RITIKA BASNET

Perth,WA

Summary

A highly motivated Administration Officer, who is organized and dependable. Has been successful in former roles at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals while continually looking at furthering knowledge and skills to be an asset to the team.

Overview

3
3
years of professional experience

Work History

Practice Assistant

Bentley Advisory
11.2023 - Current


  • Run weekly production and WIP reports and distribute them
  • Coordinate/ensure timesheets are completed and posted weekly or as required
  • Drafting employee agreements, onboarding, and off boarding employees
  • End of Month - Run reports in APS and PIQ - reconcile, ensure all timesheets, disbursements and fees are posted
  • Complete end-of-month rollover in APS
  • Running Fortnightly Payroll for staff
  • Maintaining adequate office and tea room supplies
  • Trust Account/s administration - ensuring compliance is maintained
  • Preparation of presentations, reports and other documents as required
  • Coordinating regular staff updates, events and gifts as required
  • Debtors receipting and assisting with debt collection
  • Assisting with social media/newsletter/comms and liaise with Bentleys National marketing team when required
  • Assisting with rolling out projects like: conversion of crop sec volumes to electronic, template upgrades, software migrations, scanning and electronic filing of confidential documents
  • Implementing of Power BI reports.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Executive Assistant

Department of Health
08.2023 - 11.2023
  • Provides a first point of service, representative of the standards of the office of the Executive Director, DOH and our values in all interactions
  • Alerts the Executive Director to relevant information/developments by monitoring documents and other information sources
  • Maintains the Executive Director's diary of appointments, meetings and functions coordinating actions as directed
  • Anticipates the need of the Executive Director and other Executive members in relation to forthcoming meetings and events and makes appropriate advance arrangements for those needs including coordinating itineraries, travel and accommodation arrangements
  • Coordinate conferences and functions for the Executive Office, including logistics, room bookings and arranging catering
  • Provides direct, comprehensive, and confidential administrative support to the Executive Director and the Wheat belt Executive, as agreed
  • Prioritises incoming and other confidential correspondence and directs for the Office of the Executive Director
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.

Payroll Officer

Health Share
10.2022 - 07.2023
  • Maintain knowledge of current relevant legislation, policies, procedures, and guidelines to ensure the compliance with regulatory requirements
  • Processing end to end employee transactions including medical recruitment, onboarding and Masterfile changes, payroll operations and payroll production for Employee Services
  • Timely and accurate processing of high-volume workload, ensuring the accuracy of data entered into HRIS by verifying or manually checking employee transactional data and other payroll related information entered/generated by team members
  • Assisting in ensuring team tasks are processed within defined timeframes in accordance with policy and procedure and customers are always informed
  • Analyzing and preparing system reports to verify data accuracy and adherence to Award and employment conditions as necessary
  • Provision of customer centered and value adding service with focus on quality and timeliness
  • Management of various shared mailboxes relating to Payroll and Accounts.
  • Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
  • Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
  • Maintained confidentiality of employee records and payroll information.

Revenue Administration Officer

Liverpool Hospital
05.2022 - 10.2022
  • Responsible for ensuring all revenue related administration and financial transactions and processes are managed in accordance with legislative, statutory, NSW Health and NSW Health Pathology compliance obligations
  • Knowledge and use of billing systems as well as the ability to perform analysis and report on findings
  • Act as a primary point of contact for enquiries from patients, insurers, and other government agencies as well as hospital staff and provide advice on revenue transactional processes and requirements as appropriate
  • Undertake other appropriate general administration duties as directed by management that support core business of District Revenue
  • Work with other teams within District Revenue as may be necessary to support the achievement of core outcomes during periods of peak workload or staff absences
  • Participate in process improvement initiatives to deliver effective and efficient revenue services
  • Administration duties that include but not limited to filing, scanning, and preparing documentation and information to support the revenue team
  • Process invoices and creation of progress payment certificates.

Administrative Officer

NSW Health
05.2021 - 05.2022
  • Providing customer service/frontline reception and back of house administrative service/s to recipients presenting to the clinic and provide administrative support to clinical staff working within the Hub
  • Providing assistance with data entry for clinicians during scheduled appointments with the recipient and will assist data entry into the Australian Immunization Register under the supervision/direction of the clinical staff
  • Maintenance of purchase orders and contract packages
  • Effectively liaise with site teams, and stakeholders such as creditors as required
  • Responsible for ensuring accurate data entry associated with clinic appointments, attendance, and/or updates of patient-related information into the electronic Patient Management System (iPM) from WS electronic form, maintenance of filing systems, and documentation associated with all appointments.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

Education

Masters - Accounting

Central Queensland University
Sydney, NSW
12.2020

Skills

  • Office Management
  • Customer Relationship Management
  • Payroll Processing
  • Task Prioritization
  • File Management
  • Workflow Optimization
  • Billing and Invoicing
  • Exceptional telephone etiquette
  • Effective Multitasking
  • Attention to Detail
  • Proficient in MS Office

References

  • Glenys Hoyle, Practice Manager, ghoyle@perth.bentleys.com.au, 0437722298
  • Sherine Wilson, Supervisor: Resourcing and Purchasing, sherine.wilson@health.wa.gov.au, 0434579001

Timeline

Practice Assistant

Bentley Advisory
11.2023 - Current

Executive Assistant

Department of Health
08.2023 - 11.2023

Payroll Officer

Health Share
10.2022 - 07.2023

Revenue Administration Officer

Liverpool Hospital
05.2022 - 10.2022

Administrative Officer

NSW Health
05.2021 - 05.2022

Masters - Accounting

Central Queensland University

Similar Profiles

CREATE PROFILE
RITIKA BASNET