Summary
Overview
Work History
Education
Skills
Timeline
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Ritika Karki

Brisbane

Summary

Dynamic professional with a proven track record at Cosy Wear, excelling in system analysis and customer engagement. Expertly resolved technical issues, enhancing service optimization and customer satisfaction. Skilled in technical troubleshooting and process improvement, I thrive on delivering exceptional support and fostering strong customer relationships also, can work as fulltime thank you.

Overview

2
2
years of professional experience

Work History

Software Handling

cosy wear
Nepal
02.2023 - 12.2024
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Completed routine maintenance and repair.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Accounting - Business Accountancy

Santona
Kathmandu, Nepal
01-2021

High School Diploma -

AIA
Kathmandu, Nepal
02-2016

Skills

  • System analysis
  • Technical troubleshooting
  • Customer engagement
  • Routine maintenance
  • Technical support
  • Customer relationship management
  • Process improvement
  • Service optimization
  • Documentation accuracy

Timeline

Software Handling

cosy wear
02.2023 - 12.2024

Bachelor of Accounting - Business Accountancy

Santona

High School Diploma -

AIA

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Ritika Karki