Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Employment History Details
References
Timeline
Manager

Ritika Lamichhane

Glenroy,Vic

Summary

A creative thinker who has sound knowledge of the latest food trends, and who is intimately familiar with all the activities of the kitchen. A strong commitment to quality, service and sustainability in any food and drink with a flair for cooking in a fast-paced kitchen, and for producing high quality mouth-watering dishes. As someone who is passionate about food and cooking, I am looking for something more in life.


I am studying graduate diploma in early childhood and I am so passionate to find a job that aligns my study. Dedicated professional with a long career in customer service, currently pursuing a career transition into early childhood education. I have realised how much I enjoy this field of career and study that I look forward to getting a opportunity to work in the field that I would enjoy and give my best. Moreover, I am passionate about leveraging my skills and experiences to create a positive impact on the development of young minds.

Overview

5
5
years of professional experience

Work History

Manager

Bowls Baby
01.2021 - Current
  • Making sure that all the customers are getting the best standards
  • Making sure that all the staffs understand the duties and tasks they need to perform
  • Planning, preparing all the foods in order
  • Making sure to provide best hygiene
  • Helping to train, develop and grow the staffs
  • Planning and supervising functions
  • Maintaining high standards of quality control, hygiene and health and safety
  • Conducting training for personnel
  • Always important to work as a team and help the members in need
  • Handing customer enquiries and complaints.

Crew member

McDonalds
01.2019 - 01.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Graduate diploma in early childhood - Childcare

Victoria University
Melbourne, VIC

BBA - Accounting

Melbourne Institute of Technology
Melbourne
12.2023

Skills

  • Communication skills
  • Kitchen administration
  • Ordering food
  • High value catering
  • Fine dining
  • Advanced food hygiene
  • Food cost control
  • Supervising Food tasting

Roles And Responsibilities

  • Making sure that all the customers are getting the best standards.
  • Making sure that all the staffs understand the duties and tasks they need to perform.
  • Planning, preparing all the foods in order.
  • Making sure to provide best hygiene.
  • Helping to train, develop and grow the staffs.
  • Planning and supervising functions
  • Maintaining high standards of quality control, hygiene and health and safety.
  • Conducting training for personnel
  • Always important to work as a team and help the members in need.
  • Handing customer enquiries and complaints.

Employment History Details

Engaging in customer service roles can have several positive impacts on one’s personal growth, communication skills, and confidence. customer service often involves thinking on your feet to solve problems. This has helped me enhance critical thinking skills and helped me become more adept at finding solutions to challenges in various areas of my life.


Dealing with diverse customer needs and sometimes challenging situations has taught me patience. This skill is beneficial in personal relationships and can contribute to my overall emotional intelligence. Therefore, working in customer service can contribute significantly to personal growth, communication skills, and confidence by providing diverse experiences that require effective communication, problem-solving, empathy, and adaptability.

References

Rishikesh Chhetri, 0420971997, Manager, Bowls Baby 



Timeline

Manager

Bowls Baby
01.2021 - Current

Crew member

McDonalds
01.2019 - 01.2021

Graduate diploma in early childhood - Childcare

Victoria University

BBA - Accounting

Melbourne Institute of Technology
Ritika Lamichhane