Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritika Nandan

NSW

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

16
16
years of professional experience

Work History

National Education Specialist Instacount

PLUS B.Braun
11.2021 - Current
  • Following up with customers on training requirements and post training effectiveness
  • Assisting the Project/Business Manager with the development of sales training programs
  • Supporting and assisting with internal training for the Aesculap Sales and Surgical Technologies Teams
  • Responding to all customer enquires / issues (Service Desk)
  • Leading software usability support
  • Participating in all active projects
  • Preparing and presenting the instacount PLUS Instrument Management software system to new / potential customers
  • Participating in continuous development of the software programme
  • Developed and implemented educational programs for healthcare professionals to enhance product knowledge.
  • Developed solutions to improve performance.
  • Created lessons and online testing materials to facilitate remote learning.

Application Specialist Infection Control

In - Vitro Technologies
01.2021 - 11.2021
  • Conduct monthly water testing at customer’s site
  • Support the Product Manager and Sales teams in addressing technical needs questions In relation to In - Vitro equipment
  • Provide Clinical education to customer sites
  • Validate In - Vitro equipment (
  • First point of contact and support for customers for technical questions
  • Be present for new installation projects
  • Clinical support for new and existing CSSD / Endoscopy units

CSSD Educator

Macquarie University Hospital
02.2020 - 01.2021
  • Provide regular education, orientation and individual assessment for both new and existing staff
  • Develop review and maintain learning packages
  • Provide education using evidence based practice with reference to – AS/NZ4187, ISO, Genca, and HICMR
  • Ensure Compliance and monitoring of infection prevention & control policies
  • Well developed computer literacy skills including the use of medical records systems
  • Provide support for the preceptor by assisting them with the education program required for CSSD staff
  • Maintain Instacount / Masterdata using B.Braun Software
  • Provide education for relevant specialties through monthly In – Service
  • Complies with Obligations under Work Health and Safety Act 2011, NSW
  • Work collaboratively with CSSD Manager, and Nurse Educator perioperative services in the planning provision and evaluation of learning within the workplace.

CSSD Supervisor

Wollongong Public Hospital
03.2018 - 02.2020
  • Track/log surgical instrumentation using B.Braun software
  • Manage/supervise staff to ensure correct scope of practice is met
  • Provide support for department with mandatory in-service, and ongoing education programs.
  • Daily inventory management, ensuring store supplies are adequate
  • Prioritise and Achieve daily goals are met, All fast track items are processed within adequate Timeframe and in accordance within the AS/NZ4187:2014 Policies and procedures regarding Endoscopy – GENCA guidelines.

CSSD Supervisor

Greenslopes Private Hospital
09.2009 - 03.2018
  • Manage/ Supervise staff, Organising daily allocation duties for staff.
  • Develop Monthly rosters for CSSD
  • Ensure all deadlines are achieved for daily process for surgical equipment.
  • Implement correct scope of practice within Australian Standards - AS/NZ4187 and ISO.
  • Track all surgical instrumentation using Meditrax/Traybax software.
  • Respond to any request from internal and external clientele.
  • Assisting with Inventory Management.
  • Conduct education/training for new and existing staff members

Education

Diploma - Marketing and Communication

TAFE On-Line
NSW
11.2026

Certificate 4 - Sterilisation Technology

QLD TAFE
Brisbane, Queensland
01.2010

Certificate - Sterilising Technology level 3

Wintec Hamilton
Hamilton New Zealand
06.2008

CUP Certificate - Certificate University Preparation

Waikato University
Hamilton New Zealand
01.2008

Skills

    Sterilisation & Endoscopy procedures

    Aseptic and sterilisation techniques

    Decontamination and sanitation

    Diagnostic testing

    Leadership

    Instrument Management Software System

    Group Education

    Virtual Education

    Validation - Sterilisation equipment

    Waster Analysis

    Sound knowledge regarding AS 5369:2023, ISO, HICMR, and Genca Standards

Timeline

National Education Specialist Instacount

PLUS B.Braun
11.2021 - Current

Application Specialist Infection Control

In - Vitro Technologies
01.2021 - 11.2021

CSSD Educator

Macquarie University Hospital
02.2020 - 01.2021

CSSD Supervisor

Wollongong Public Hospital
03.2018 - 02.2020

CSSD Supervisor

Greenslopes Private Hospital
09.2009 - 03.2018

Certificate 4 - Sterilisation Technology

QLD TAFE

Diploma - Marketing and Communication

TAFE On-Line

Certificate - Sterilising Technology level 3

Wintec Hamilton

CUP Certificate - Certificate University Preparation

Waikato University

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Ritika Nandan