Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Volunteer Experience
Timeline
Generic

Ritika Pandey

Lalor,Australia

Summary

Dynamic and detail-oriented professional with experience at Kashi Noble Academy, excelling in cleaning and sanitization while delivering exceptional guest service. Proven ability to manage laundry operations and coordinate events, demonstrating strong time management and adaptability. Committed to maintaining high standards and ensuring a welcoming environment for all.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Volunteer (Event Support and Hospitality)

Swinburne University of Technology
03.2025 - Current
  • Supported hospitality services by setting up venues, managing event materials, and ensuring a welcoming, neat environment for all attendees.
  • Demonstrated attention to detail, time management, and a commitment to high standards of cleanliness and presentation.

Housekeeping Attendant (School Hostel)

Kashi Noble Academy
, Nepal
04.2024 - 12.2024
  • Executed daily cleaning and sanitation of dormitories, bathrooms, common areas, and guest rooms.
  • Maintained cleanliness to create a welcoming environment for guests.
  • Ensured timely changing of bed linens, towels, and restocking of essential toiletries.
  • Managed hostel laundry services efficiently to meet guest requests.
  • Supported front desk operations during peak hours, facilitating guest check-in/check-out.
  • Adhered to hygiene protocols and safety procedures to safeguard guest health.
  • Collaborated within a team and independently to meet daily cleaning objectives.

COVID-19 Relief Volunteer

St. Xavier’s College
, Nepal
04.2020 - 05.2021
  • Coordinated meal distribution for individuals and families in hospitals during COVID-19 pandemic.
  • Ensured efficient planning met nutritional needs of all recipients.

Education

Bachelor of Science - Microbiology

St. Xavier’s College
Kathmandu, Nepal
01.2022

Skills

  • Attention to detail
  • Time management
  • Laundry operations
  • Guest service
  • Cleaning and sanitization
  • Team collaboration
  • Hospitality services
  • Customer service
  • Bilingual communication
  • Event coordination
  • Verbal and written communication
  • Reliability
  • Food safety practices
  • Adaptability to change
  • Critical thinking

Certification

  • DoFoodSafety, Department of Health, Victoria, 2025
  • Barista, Lumbini Barista Training Pvt. Ltd., Nepal, 2025
  • National Police Certificate, Australian Federal Police, 2025

Availability

Available all day every Tuesday, Thursday, Saturday and Sunday. Also available on Wednesday mornings and Friday evenings.

References

Available upon request

Volunteer Experience

  • Student Volunteer (Event Support and Hospitality), Swinburne University of Technology, 03/01/25, Present, Supported hospitality services by setting up venues, managing event materials, and ensuring a welcoming, neat environment for all attendees., Demonstrated attention to detail, time management, and a commitment to high standards of cleanliness and presentation.
  • COVID-19 Relief Volunteer, St. Xavier’s College, Nepal, 04/01/20, 05/01/21, Coordinated and distributed meals to individuals and families waiting in hospitals during the COVID-19 pandemic, ensuring their nutritional needs were met., Provided safety gear such as masks and gloves, adhering to strict health and hygiene protocols to protect vulnerable individuals.

Timeline

Student Volunteer (Event Support and Hospitality)

Swinburne University of Technology
03.2025 - Current

Housekeeping Attendant (School Hostel)

Kashi Noble Academy
04.2024 - 12.2024

COVID-19 Relief Volunteer

St. Xavier’s College
04.2020 - 05.2021

Bachelor of Science - Microbiology

St. Xavier’s College

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Ritika Pandey