Summary
Overview
Work History
Education
Skills
Timeline
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Ritika Bathla

Melbourne,VIC

Summary

Motivated and compassionate Master of Public Health graduate with a foundation in Pharmacy, and hands-on experience in evaluating public health programs, facilitating health communication, and engaging with diverse communities. Proven expertise in performing clinical audits, analyzing health data, and supporting chronic disease management initiatives within multicultural environments. Adept at using analytical tools and working collaboratively with interdisciplinary teams to promote equitable healthcare access, especially among refugee and asylum seeker populations.

Overview

5
5
years of professional experience

Work History

Student Intern

Asylum Seeker Resource Center
11.2024 - 01.2025
  • Conducted a clinical audit titled “Audit of Compliance with the Diabetes Annual Cycle of Care (DACC)”, aligning with national clinical guidelines and quality standards.
  • Extracted and analysed client data using Medical Director software, identifying gaps in care delivery and synthesising findings into actionable recommendations.
  • Collaborated within a multidisciplinary team to evaluate chronic disease management practices and implement improvement strategies.
  • Applied evidence-based principles to assess clinical outcomes, contributing to improved service planning and health promotion activities.
  • Gained strong experience in interpreting grey and peer-reviewed literature and aligning findings with public health policy frameworks.

Business Development Manager

Healthplix Technologies
02.2022 - 10.2022
  • Engaged with healthcare professionals to assess needs and tailor digital health solutions that supported evidence-informed decision-making.
  • Led client data analysis to identify usage trends and improve engagement with health management tools.
  • Gained experience in understanding healthcare system workflows and stakeholder coordination, skills transferable to collaborative research environments.

Intern

Oniosome Healthcare Private Limited
06.2021 - 08.2021
  • Conducted laboratory-based research, performed documentation, and interpreted experimental data for internal reporting.
  • Developed an understanding of scientific literature review and critical analysis of study results.
  • Strengthened technical accuracy and adherence to research protocols, preparing reports that required precision and clarity.

Customer Service Representative

Woolworths
09.2023 - Current
  • Provide friendly, helpful, and professional service to all customers.
  • Ensure product quality, freshness, and correct pricing.
  • Follow stock rotation and merchandising plans.
  • Work collaboratively with team members and managers to meet store goals.
  • Adhere to health, safety, and food handling procedures.

Team Member

Domino's Pizza
07.2023 - 12.2023
  • Applied food safety and hygiene standards in a high-volume setting
  • Demonstrated teamwork, time management, and communication under pressure

Education

Master of Public Health -

Deakin University
Melbourne, VIC
06-2025

Bachelor of Pharmacy -

Chandigarh University
India
6 2022

Skills

  • Clinical audit and quality improvement
  • Health data extraction and analysis
  • Program monitoring and evaluation
  • Health communication and report writing
  • Cultural safety and inclusive practice
  • Medical director; Microsoft Excel, Word, PowerPoint
  • Multidisciplinary teamwork and time management

Timeline

Student Intern

Asylum Seeker Resource Center
11.2024 - 01.2025

Customer Service Representative

Woolworths
09.2023 - Current

Team Member

Domino's Pizza
07.2023 - 12.2023

Business Development Manager

Healthplix Technologies
02.2022 - 10.2022

Intern

Oniosome Healthcare Private Limited
06.2021 - 08.2021

Master of Public Health -

Deakin University

Bachelor of Pharmacy -

Chandigarh University
Ritika Bathla