Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ritu Rani

Strathtulloh,Australia

Summary

Compassionate Care Assistant, known for high productivity and efficient task completion. Specialized in patient care, medical terminology knowledge, and emergency response readiness. Excel in communication, empathy, and time management to enhance patient comfort and support healthcare team objectives. Well-organized and compassionate with good relationship-building skills.

Overview

5
5
years of professional experience

Work History

CARE ASSISTANT

ESTIA HEATH
Kensington Gardens, Australia
07.2019 - Current
  • Assisting in meeting the daily needs of clients and in the provision of physical and emotional care, and working as part of a team to achieve the required standards.
  • Responsible for the provision of personal and basic health care to clients, assisting them to gain confidence in the performance of their day-to-day self-care chores.
  • Answered patient call bells promptly and responded to requests for assistance with a positive attitude.
  • Administered medications under the direction of a registered nurse.
  • Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
  • Provided emotional support to family members during difficult times.
  • Participated in team meetings to discuss resident and patient progress or any issues that may arise.
  • Encouraged independence among residents and patients whenever possible.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Documented observations of mental and physical health to report updates to supervisor.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.

Administrative Officer

Tred college
Adelaide, SA
01.2023 - 05.2024
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Managed calendars to ensure efficient use of time; scheduled appointments as needed.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Greeted visitors warmly upon arrival at office reception area.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Sorted incoming mail for distribution to appropriate personnel.
  • Created comprehensive spreadsheets tracking project progress from start to finish.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Provided assistance with special projects as assigned by management team members.

Trainer

Tred college
Adelaide, SA
01.2023 - 05.2024
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Created and offered additional materials to enhance training.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
  • Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
  • Developed assessment tests to evaluate trainees' knowledge of course material.
  • Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Recommended changes or improvements in existing training processes as needed.
  • Managed the technical setup for virtual classrooms, ensuring that all systems are functioning properly prior to class start time.
  • Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
  • Resolved any issues raised by participants during the training session in a timely manner.

Education

Torrens University Australia

Skills

  • Good listener
  • Personal care
  • Meal preparation
  • Domestic help
  • Accompanying clients in the community
  • Time management
  • Reliability
  • Record keeping

References

  • Grace lee, Grace.lee@estiahealth.com.au
  • Mandeep Kaur, Mandeep7396@gmail.com
  • Leny, Leny.comeo@estiahealth.com.au, 0433243128

Timeline

Administrative Officer

Tred college
01.2023 - 05.2024

Trainer

Tred college
01.2023 - 05.2024

CARE ASSISTANT

ESTIA HEATH
07.2019 - Current

Torrens University Australia

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