Ritu Shrestha
Granville,NSW
Summary
Adept at enhancing customer satisfaction, I excelled in a fast-paced environment at the Customer Service Department, mastering cash handling and fostering customer loyalty. Demonstrating reliability and exceptional team collaboration, I effectively resolved complaints, contributing significantly to a positive shopping experience. My proactive approach and ability to maintain composure under pressure set me apart.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Customer Service Department
08.2023 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Bachelor Of Accountancy - Accounting
Australian Catholic University
Sydney, NSWSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling expertise
- Cleaning and sanitizing
Timeline
Customer Service Cashier
Customer Service Department
08.2023 - 03.2024
Bachelor Of Accountancy - Accounting
Australian Catholic University
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