Summary
Overview
Work History
Education
Skills
Certification
Availabilities
Additional Information
Timeline
Generic

Riva Verma

Hammond Park,WA

Summary

I am an 18-year-old who recently completed Year 12 at Sevenoaks Senior College. Currently, I work as a delivery driver at Dominoes, but I'm seeking a career change to utilize my skills in a more challenging environment. I excel in time management and have a friendly personality. As a natural learner, I enjoy acquiring new knowledge and tackling challenges. I am organised, detail-orientated and a collaborative team player, eager to secure a position in a dynamic and stimulating job.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

Dominoes
08.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries with also choosing best and most efficient routes.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.


Door to Door Sales Representative

MLEC
07.2023 - 12.2023
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
  • Boosted territory revenue through consistent follow-ups on leads and effective time management.

Cleaning, Cashier, Customer Service

Dominoes
11.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs and built relationships to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked fast to complete tasks and meet daily deadlines.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.

Cashier

Fruit N Veg
08.2021 - 02.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Food Preparation Worker

Tasty Fresh Food Co.
12.2021 - 05.2022
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.

Waitress

Drip Cafe
03.2021 - 07.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

Sevenoaks Senior College
Cannington, WA
11.2023

Skills

  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Dependability and Honesty
  • Reliable
  • Communication and Interpersonal Skills
  • Efficiency and Time Management
  • Multitasking
  • Problem-Solving
  • Strives in High Paced Environments

Certification

  • RSA Certificate
  • RSG Certificate


Availabilities

Monday - Saturday: 8:30 AM to 12:00 AM

Sunday: 7:00 AM to 12:00 AM

(Able to work Overnight shifts)

Additional Information

Workplace Experience

  • Jim Kidd Sports (Belmont): Assisting with sales, Stocking new apparels, Customer service, Price tagging.
  • John Hughes (East Vic Park): Dropping and Picking up Stationary/Letters from various Car companies, Admin work, Setting up customers profile, Entering data, Organising paper work and files.

Timeline

Delivery Driver

Dominoes
08.2023 - Current

Door to Door Sales Representative

MLEC
07.2023 - 12.2023

Cleaning, Cashier, Customer Service

Dominoes
11.2022 - 02.2023

Food Preparation Worker

Tasty Fresh Food Co.
12.2021 - 05.2022

Cashier

Fruit N Veg
08.2021 - 02.2023

Waitress

Drip Cafe
03.2021 - 07.2021

High School Diploma -

Sevenoaks Senior College

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Riva Verma