Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Riya Grover

Point Cook,VIC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

1
1
year of professional experience

Work History

Sales Representative

Opt Energy
11.2022 - Current


  • Door to Door sales and lead generation
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Increased sales and customer satisfaction through personalized servicing.

Fourfold Ventures

Samik Jain
09.2022 - 11.2022
  • Lead Generation for residential solar
  • Preparing quotations for potential Customers
  • Following up with gone cold leads
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Education

BBA - Accounting And Finance

Sri Aurobindo College of Commerce
08.2022

Skills

  • Product and Service Knowledge
  • Personal Shopping
  • 3D Visualization
  • Facility Tours

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Sales Representative

Opt Energy
11.2022 - Current

Fourfold Ventures

Samik Jain
09.2022 - 11.2022

BBA - Accounting And Finance

Sri Aurobindo College of Commerce

Similar Profiles

CREATE PROFILE
Riya Grover