Summary
Work History
Education
Skills
Languages
Timeline
Generic

Riya Mehra

Brisbane

Summary

Achieved high customer satisfaction ratings through proactive communication and problem-solving. Improved record-keeping processes, resulting in enhanced operational efficiency. Contributed to team success by promoting a collaborative work culture.

Work History

Food and Beverage Attendant

Cater Care
BDA Red Rooster Brisbane
11.2025 - Current
  • Delivered exceptional customer service in fast-paced dining environments.
  • Assisted with food preparation and presentation, ensuring quality standards.
  • Maintained cleanliness and organization of dining areas for optimal guest experience.
  • Collaborated with kitchen staff to streamline service and improve efficiency.
  • Managed inventory levels, ensuring timely stock replenishment of supplies.
  • Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
  • Implemented best practices for health and safety compliance in food handling processes.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

FOH

Indian Room, Brisbane
Brisbane, Australia
- 02.2025
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Created reports and documents as requested by the office manager
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Assisted customers with locating items and providing product information
  • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe

Cafe Supervisor

Cafe 107, Brisbane
Brisbane, Australia
- 02.2024
  • Developed and implemented health and safety policies that ensured a safe and secure workplace for staff and customers
  • Developed and maintained relationships with vendors to ensure competitive pricing and high-quality products
  • Performed regular maintenance and repairs to ensure a high-quality customer experience
  • Created an efficient ordering system that reduced wait times by a specific time limit

Education

Advance Diploma of Civil Construction

SITS
Brisbane, Australia
02.2024

Skills

  • Implemented leadership strategies to inspire and motivate team members, fostering a culture of accountability and excellence
  • Fostered a proactive work environment by encouraging forward-thinking and anticipatory problem-solving
  • Cultivated an environment of openness and sincerity to enhance team collaboration
  • Demonstrated approachability and enthusiasm in social interactions to build rapport
  • Implemented motivational strategies to align team efforts with key performance indicators

Languages

English, Hindi, Punjabi
Professional Working

Timeline

Food and Beverage Attendant

Cater Care
11.2025 - Current

FOH

Indian Room, Brisbane
- 02.2025

Cafe Supervisor

Cafe 107, Brisbane
- 02.2024

Advance Diploma of Civil Construction

SITS
Riya Mehra