Riya Timsina
Hurstville,NSW
Summary
Proven Administrative Assistant at Expert Education and Visa Services, adept in Microsoft Excel and critical thinking, enhanced office productivity by implementing efficient document management systems. Excelled in customer service, ensuring high client satisfaction and confidentiality. Skilled in legal assistance, significantly contributed to favorable case outcomes through meticulous research and document preparation.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Expert Education and Visa Services
03.2023 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Liaised between clients and vendors and maintained effective lines of communication.
Inten
UNSW Legal Complaince
09.2023 - 11.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Performed legal and general research, drafting memoranda, and correspondence.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Conducted extensive legal research for complex cases, resulting in favorable settlements.
Legal Assistant
Paramount Legal Advisory
06.2021 - 05.2022
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
Education
Master of Laws - Master of Laws
University of New South Wales
Sydney, NSW05.2024
Bachelors of Law - BA LLB - Law
Kathmandu School of Law
Kathmandu, Nepal03.2022
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Microsoft Excel
- File Organization
- Critical Thinking
- Office Management
Timeline
Inten
UNSW Legal Complaince
09.2023 - 11.2023
Administrative Assistant
Expert Education and Visa Services
03.2023 - 06.2024
Legal Assistant
Paramount Legal Advisory
06.2021 - 05.2022
Master of Laws - Master of Laws
University of New South Wales
Bachelors of Law - BA LLB - Law
Kathmandu School of Law