Riza Kiskisol
Saint Marys,NSW
Summary
Hardworking skilled in order fulfillment, warehouse processes and hospitality industries . Reliable and dependable in my experience. Demonstrated success in contributing to team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Inventory
APL PTY LTD
11.2022 - 04.2023
- Sorted and delivered materials to different work areas and staff.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Food and Beverage Attendant
Air New Zealand
05.2022 - 10.2022
- Monitored food and beverage supplies, assisting with restocking when needed.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Offered product samples, answered questions and helped customers find items.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Greeted and seated guests to provide friendly and welcoming experience.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Customer Service Crew Member
Mcdonald's
03.2022 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
- Delivered prompt service to prioritize customer needs.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Housekeeping Room Attendant
Park Royal Hotel
10.2019 - 03.2020
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Changed bed linens and collected soiled linens for cleaning.
All Rounder
Paper Plane Cafe
10.2018 - 04.2019
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
All Rounder
Emporium
05.2018 - 10.2018
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Education
No Degree -
Pitogo High School
Makati Philippines03.2018
Skills
- Warehouse Safety
- Inventory Tracking
- Order picking and processing
- Packaging and Labeling
- Order Checking
- Time Management
- Problem-Solving
- Customer Service
- Food safety knowledge
- Health and safety awareness
Certification
- Driver's Licensed Red P Plate
- Individual Support Certificate - April 2023
- First Aid Certificate - October 2022
- Emergency Life Support - October 2022
- Cardio Pulmonary Resuscitation - October 2022
Timeline
Warehouse Inventory
APL PTY LTD
11.2022 - 04.2023
Food and Beverage Attendant
Air New Zealand
05.2022 - 10.2022
Customer Service Crew Member
Mcdonald's
03.2022 - 05.2022
Housekeeping Room Attendant
Park Royal Hotel
10.2019 - 03.2020
All Rounder
Paper Plane Cafe
10.2018 - 04.2019
All Rounder
Emporium
05.2018 - 10.2018
No Degree -
Pitogo High School
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