Riziki Elias

• General cleaning. - Products checking. - Facing & stacking shelves. - Multi-tasking.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

- Served customers a positively

- Management of day to day productions

- Supervising large team

- liaising with management and team leaders

-Stock take and record keeping

• Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
• Promoted adherence to facility policies and procedures by modelling professional behaviours at all times
• Monitored vital signs and reported any abnormal findings promptly to nursing staff
• Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
• Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
• Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
• Kept accurate records for client files and handled related paperwork.

• Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
• Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
• Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
• Drove clients safely to social activities and appointments.
• Assisted disabled clients to support independence and well-being.
• Monitored clients to assess and report physical and behavioural changes to supervisors
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Updated patient files with current vitals, behaviours, and other data relevant to treatment planning.
• Recorded status and duties completed in logbooks for management
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Guided patients to restroom to support bladder and bowel relief requirements

• Liaising with management and staff. - Individual support - Assisting with mealtime - Day to day planning and operations . - Assisting with transportation. - General cleaning.

• Cash handling. - Customer service. - Phone handling. - Cinemas checks & cleaning. - Liaising with management. - Crowd control