Roaldo Jayson Tulibao
Prospect,South Australia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and enthusiastic and willing to be trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cook
Tiki Thai Cuisine
11.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Cook
Noyski Ilonggo Grill
08.2023 - 12.2023
- Followed established cooking techniques to prepare standard menu options
- Prepared standardized meals to meet nutrition and portion specifications
- Collaborated with restaurant staff to meet food service demands during peak periods
- Stored food in designated containers and rotated inventory to maximize freshness
- Maintained and recorded proper food temperatures following established policy
Room Attendant
Crowne Plaza Hotel
01.2023 - 11.2023
- Freshened rooms with clean linens and wrapped complimentary soaps
- Kept building looking clean, neat and professional by maintaining spotless common areas
Kitchenhand
Off The Grill Catering Services
10.2022 - 12.2022
- Cleans and sanitizes kitchen equipment, assists in basic food preparation, and with receiving and storing products in kitchens
- Assists the head cook and taking directions
Virtual Administrative Assistant
Fast Forward Freight
01.2020 - 12.2022
- Assists with daily operations and contacts prospective customers
- Send emails to customers who request quotations
- Used Microsoft Office software to prepare reports, memos and documents
- Coordinated internal and external meetings for multiple executives and managed busy and complex calendars
Quality Assurance Analyst
VXI Global Holdings B.V
09.2016 - 08.2019
- Monitors phone calls between customer service representative and clients to ensure expectations are met
- Implemented continuous improvement initiatives to improve performance
- Monitored new programs to identify issues and prevent recurring problems
Technical Support Representative
VXI Global Holdings B.V
04.2016 - 09.2016
- Resolves issues related to computers, phones, modems, internet, network, software and the like
- Diagnosed and resolved technical hardware and software issues
- Guided users with troubleshooting using diagnostic tools
Customer Service Representative
Convergys
03.2015 - 04.2016
- Answering detailed product and service questions
- Handling complaints, providing appropriate solutions and alternatives
- Identifying and fulfilling customers needs to achieve satisfaction
- Built trusting relationship with customers to better understand needs
Sales Supervisor
Motorjoy Depot Inc
06.2010 - 01.2015
- Directs and supervises employees engaged in sales, taking inventory, reconciling cash receipts and or in performing services for customers
- Monitor sales activities to ensure customers receive satisfactory service and quality goods
- Improved sales presentations using proper strategies, coaching and techniques
Education
Diploma in Hospitality Management -
Alliance College
Adelaide, South Australia12.2024
Certificate IV in Kitchen Management -
Alliance College
Adelaide, South Australia06.2024
Certificate III in Commercial Cookery -
Alliance College
Adelaide, South Australia12.2023
Bachelor of Science - Marketing
University of Immaculate Conception
Davao City, Philippines03.2010
Skills
- Food Presentation
- Grilling
- Cooking
- Food Handling
- Surface Cleaning
- Order Verification
Certification
- National Certificate II in Slaughtering Operations, Cagayan de Oro, Philippines, 01/10/19
- Certificate of Food and Safety, I'M ALERT Food Safety, Adelaide, South Australia, 01/12/22
- Certificate 3 in Cookery, Adelaide, Adelaide, South Australia, 12/12/23
Languages
English
Tagalog
Visayan
References
- Tony Fox, General Manager SA & NT -retired, SIMS Metal Management, 0407 163 6
- Rommel Fullon, Head Chef / Owner, Noyski Ilonggo Grill, 0437 431 078
- Abraham Taga-an, Patient Service Assistant, Royal Adelaide Hospital, 0477 555 311
- Bryan Estoque, Catering Service Assistant, House of St. Hilarion, 0451198876
Timeline
Cook
Tiki Thai Cuisine
11.2023 - Current
Cook
Noyski Ilonggo Grill
08.2023 - 12.2023
Room Attendant
Crowne Plaza Hotel
01.2023 - 11.2023
Kitchenhand
Off The Grill Catering Services
10.2022 - 12.2022
Virtual Administrative Assistant
Fast Forward Freight
01.2020 - 12.2022
Quality Assurance Analyst
VXI Global Holdings B.V
09.2016 - 08.2019
Technical Support Representative
VXI Global Holdings B.V
04.2016 - 09.2016
Customer Service Representative
Convergys
03.2015 - 04.2016
Sales Supervisor
Motorjoy Depot Inc
06.2010 - 01.2015
Diploma in Hospitality Management -
Alliance College
Certificate IV in Kitchen Management -
Alliance College
Certificate III in Commercial Cookery -
Alliance College
Bachelor of Science - Marketing
University of Immaculate Conception
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