Rob Gabriel
Melbourne,Australia
Summary
I am a seasoned IT professional with over 25 years of hands-on experience in driving digital transformation, leading product development, and delivering innovative technical solutions. I am proud to have invented Real-Time Internet Search technology and hold multiple US patents. My career has been marked by successful management of cross-functional teams, spearheading startup growth, and implementing enterprise-level software solutions. I am passionate about leveraging technology to enhance operational efficiency and customer satisfaction. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
34
34
years of professional experience
Work History
Founder & Inventor
MyLiveSearch
05.2005 - Current
- Invented Real-Time Internet Search technology, securing multiple US patents (US 9,396,266 B2, US 9,785,714 B2, US 8,898,132 B2)
- Led the startup from ideation to market launch, achieving significant industry recognition and sustained growth
- Defined product vision and strategy, driving innovation and market leadership
- Developed innovative solutions for real-time search, streaming data processing, natural language processing, and distributed computing.
Telstra Digitisation Product Owner
Telstra
09.2017 - 10.2023
- Designed and implemented SAAS solutions with a focus on SDWAN and Security, leading to significant improvements in operational efficiency
- Successfully led digital transformation projects that enhanced customer experiences and streamlined workflows
- Implemented agile methodologies to foster innovation and accelerate product development
- Invented TESA for Telstra, transforming Telstra Enterprise Sales Teams and its partners nationally with streamlined solutions quoting platform and NBN Integration
- Led an Agile software development team that successfully deployed the Telstra Essential Sales Assistant (TESA) and the Telstra Enterprise Quoting and Solutions Platform, bridging the gap for Telstra's legacy systems.
Telstra Product Owner
Pivotal Labs
09.2017 - 06.2018
- Trained in Pivotal Labs' methodologies and led product design and development initiatives that aligned with business goals
- Managed the product lifecycle from conception to deployment, collaborating with cross-functional teams to deliver high-quality software solutions.
Telstra Technical Solutions Specialist
Telstra
09.2011 - 08.2017
- Developed and deployed comprehensive technical solutions for Telstra's enterprise clients, ensuring seamless integration of IT and network systems
- Built and maintained strong client relationships, providing expert technical support and ensuring high satisfaction and retention.
Technical Sales Manager
Digital Centre
05.1999 - 09.2011
- Managed technical sales and support for IT and audio-visual products, driving business growth and enhancing customer engagement
- Led the transition from brick-and-mortar to digital retail, significantly improving customer interaction and satisfaction
- Created custom search software and systems integrating webstore with accounting and marketing CRMS systems.
Lead Development Engineer
Swann Communications
03.1997 - 11.1998
- Developed software to standardize modem technologies, enhancing product reliability and performance
- Created a consumer-focused CD-ROM to facilitate internet access, gaining widespread adoption and media recognition
- Technical Specialist for Palm Pilots (PDAs) and various other modem communication devices.
Founder
Majestic Internet Services ISP
02.1994 - 07.1997
- Founded one of the first independent Internet Service Providers (ISP) in Australia, providing unlimited and early internet access to over 1500 customers
- Created and installed an independent data centre providing early internet access to Melbourne customers
- Catered to personal, school, and business customers providing solutions of various scale, scope, and speed.
Australian Commissioners Certificate
Australian Federal Police
07.1990 - 09.1991
- Developed a sophisticated software system that contributed significantly to the success of a major AFP operation, recognized for 'actions beyond the scope of public responsibility.'
Skills
- Product Vision & Strategy
- Digital Transformation
- Enterprise Software Solutions
- Agile Methodologies
- Startup Development
- Technical Support & Customer Experience
- Software Development & Testing
- Analytical & Problem-Solving Skills
- Consulting
- Marketing
- Organizational Structuring
- Financial Management
- Staff Management
- Strategic Planning
- Succession Planning
- Board Collaboration
- Revenue development
- Operations Management
- Business Administration
- Strategic Thinking
- Strategic Vision
- Policies and Procedures Development
- Project Management
- Business Planning
- Business Development
- Team Engagement
- Corporate Governance
- Goal Setting
- Process Improvements
- Talent Acquisition
- Start-Up Operations
- Team Leadership
- Entrepreneurial and Innovative
- Revenue Generation
- Partnership Building
Websites
Patents
- US 9,396,266 B2 - Real-Time Internet Search
- US 9,785,714 B2 - Real-Time Internet Search
- US 8,898,132 B2 - Real-Time Internet Search
- US20100235338 A1 - Real-Time Search
- AU2007904213A - Real-Time Search
- Australian Patent No.2008286192 - Real-Time Search
Recommendations
Shyam Sunder Kumar, Java Springboot, Spring Reactor, Flux, Mono, R2BDC, RxJava, Kafka Connect, Kafka Streams, ReactJs, NextJs, NodeJs, Rob was an excellent client who provided clear direction and support throughout our collaboration.
Why Hire Me
Extensive Technical Expertise: With a rich background in digital transformation and product development, I bring a wealth of technical knowledge and hands-on experience in implementing cutting-edge solutions. My work at Telstra, particularly in SDWAN and network security, aligns with NBN's commitment to delivering reliable and high-performance network services.
Proven Innovator: As the inventor of Real-Time Internet Search, recognized by multiple US patents, I have a demonstrated ability to drive innovation and create market-leading technologies. My entrepreneurial spirit and success with MyLiveSearch showcase my capacity to think outside the box and deliver groundbreaking solutions.
Leadership & Collaboration: My experience leading cross-functional teams and managing large-scale projects has honed my ability to foster collaboration, drive efficiency, and achieve strategic goals. I thrive in dynamic environments and am adept at guiding teams through complex technical challenges to deliver exceptional results.
Customer-Centric Approach: My career is marked by a strong focus on customer satisfaction and technical support. I excel at understanding client needs, providing tailored solutions, and building lasting relationships. This customer-centric mindset is crucial for NBN's mission to enhance the digital experience for all Australians.
Adaptability & Continuous Improvement: I am committed to lifelong learning and staying abreast of industry trends and advancements. My certifications in Agile methodologies and cloud architecture underscore my dedication to continuous improvement and adapting to the evolving tech landscape.
Volunteer Experience
- Williamstown Italian Social Club, Committee Member, 08/2023, Present, Supporting club events and promoting Italian heritage.
- Victoria State Emergency Service, SES Member, 04/2011, 12/2013, Assisted in emergency response operations.
Timeline
Telstra Digitisation Product Owner
Telstra
09.2017 - 10.2023
Telstra Product Owner
Pivotal Labs
09.2017 - 06.2018
Telstra Technical Solutions Specialist
Telstra
09.2011 - 08.2017
Founder & Inventor
MyLiveSearch
05.2005 - Current
Technical Sales Manager
Digital Centre
05.1999 - 09.2011
Lead Development Engineer
Swann Communications
03.1997 - 11.1998
Founder
Majestic Internet Services ISP
02.1994 - 07.1997
Australian Commissioners Certificate
Australian Federal Police
07.1990 - 09.1991
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