Rob Mort
Cairns,QLD
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
FIFO Mine Camp Village Manager
ISS facility services
Cairns, QLD
03.2022 - Current
- Managed daily operations and maintenance of village facilities.
- Implemented safety protocols to promote a secure environment for residents.
- Developed and implemented strategies to improve operational efficiency and reduce costs.
- Supervised hiring process for new employees including interviewing candidates and conducting background checks.
- Organized meetings with village officials to discuss local issues.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in budget preparation and resource allocation for facility services.
- Trained staff on operational procedures and customer service standards.
- Conducted regular inspections to maintain facility cleanliness and functionality.
- Managed day-to-day operations of village offices including staffing levels, maintenance schedules.
- Oversaw financial operations of the village including budgeting and expenditure control.
FIFO Mine Camp Chef
ISS facility services
Cairns, QLD
03.2012 - 03.2022
- Prepared diverse menus catering to various dietary needs and preferences.
- Managed kitchen operations ensuring compliance with health and safety standards.
- Collaborated with suppliers to source fresh ingredients and maintain inventory levels.
- Developed seasonal recipes reflecting local flavors and trends for client satisfaction.
- Maintained cleanliness and organization in the kitchen per food safety regulations.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Chef / Head Chef
Royal hotel Singleton
Singleton
01.2016 - 01.2022
- Led culinary team in creating seasonal menus for diverse clientele.
- Supervised food preparation and cooking processes to maintain quality standards.
- Trained kitchen staff on food safety and sanitation practices effectively.
- Managed inventory to ensure fresh ingredients were always available.
- Collaborated with hotel management to plan special events and catering services.
- Developed relationships with local suppliers for high-quality ingredients.
- Ensured compliance with health regulations during kitchen operations consistently.
- Oversaw kitchen budget and controlled costs through efficient resource management.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
Construction Laborer / Leading Hand
Abigroup
01.2006 - 02.2016
- Supervised daily operations on construction sites to ensure project compliance and safety.
- Coordinated work schedules for crews to optimize productivity and resource allocation.
- Trained and mentored new workers on safety protocols and construction techniques.
- Supervised and coordinated the activities of workers engaged in all phases of construction projects.
- Provided leadership by motivating crew members while maintaining a safe working environment.
- Directed workers in proper techniques for installation or repair of structures according to blueprints or specifications.
- Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
Education
Elderslie High School
Year 10 CertSkills
- Facility management
- Operational efficiency
- Safety compliance
- Resource allocation
- Customer service
- Team leadership
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Emergency preparedness
- Performance reviewing
- Quality control
- Employee training
- Professionalism
Certification
- Full Qld Drivers Licence
- White card
- Cert lll Commercial Cookery
- RSA
- RCG
- Food Safety Supervisors Cert
- First Aid Cert
- Aeronautical Radio Operators Cert
- Dangerous Goods Handling Cert
References
References available upon request.
Timeline
FIFO Mine Camp Village Manager
ISS facility services
03.2022 - Current
Chef / Head Chef
Royal hotel Singleton
01.2016 - 01.2022
FIFO Mine Camp Chef
ISS facility services
03.2012 - 03.2022
Construction Laborer / Leading Hand
Abigroup
01.2006 - 02.2016
Elderslie High School