Robbie Hocking
Fitzroy ,Victoria
Summary
I am an outgoing person who takes pride in my customer service and getting the job done well. I am very punctual and reliable. I have extensive customer service experience particularly in the hospitality industry, but also retail. I have no current studies or other commitments, therefore have full time availability for day and night shifts any day of the week.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Only Hospitality Group
03.2022 - Current
- Open and close procedures including cleaning, banking, money handling
- Floor duties such as running plates, table service, hosting
- Barista, making specialty coffees as well as other products offered
- Staff supervising and delegating tasks
Christmas Casual
Vans
11.2021 - 02.2022
- Customer service, greeting customers, giving recommendations and options
- Handling returns and refunds
- Working busy christmas period with a lot of sales
- Store stocking and creating merchandise displays
Dairy Worker
Woolworths
04.2019 - 10.2021
- Customer service, helping customers with general enquirers within the store
- Unloading pallets from trucks to be stocked on floor
- Stocking the shelves and rotating to ensure minimal wastage
Education
Year 12 VCE -
Dromana Secondary College
Dromana, VIC10.2021
Skills
- Espresso Machine Operation
- Coffee Expertise
- Opening and Closing Duties
- Food Running
- Cash Handling
- POS Systems
- Sales Expertise
- Safe Food Handling
Certification
- Current valid Victorian RSA
- Food handling certificate
References
Fabio Altadonna - Manager at Bentwood
0432 889 751
Torie Satchell - Manager at Hobson
0407 813 633
Availability
Monday - Sunday full availability morning to night
Including public holidays
Timeline
Barista
Only Hospitality Group
03.2022 - Current
Christmas Casual
Vans
11.2021 - 02.2022
Dairy Worker
Woolworths
04.2019 - 10.2021
Year 12 VCE -
Dromana Secondary College
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