Robbie Samosir
Sydenham,VIC
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Motivated individual with experience in customer service and sales. Strong communication and interpersonal skills for providing superior customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure, Results-oriented sales worker engages with customers to help establish rapport. Proven track record of successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative Team Leader
Countrywide Austral
04.2023 - Current
- Trained and mentored new sales representatives.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Cold calling businesses Australia wide gathering sponsorships.
- Collaborated with cross-functional teams to identify and address customer needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Attended monthly sales meetings and quarterly sales trainings.
Labourer
TNT/ FEDEX
- Manual labourer at TNT/FedEx Tullamarine location
- Experience in working in a warehouse environment with a large team of vast backgrounds
- Position requires an understanding of how to handle dangerous goods safely and how to load large boxes onto trucks
- Required to have a firm understanding of warehouse operations
- Also have a sound understanding of hazard signs and symbols.
Labourer
APS
- Manual labourer at APS Derrimut location
- Capable in handling an RF Scanner, wrapping and shipping off pallets for dispatch as well as loading and unloading trailers (requires the ability to manually lift heavy loads of up to 25kg)
- Work required employees to work in a fast-paced warehouse environment.
Plumbing Apprentice
Collingwood Building Services
03.2022 - 12.2022
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Responded to emergency situations to resolve immediate safety concerns.
- Fabricated piping pieces and components in line with design specifications for each system.
- Assisted in drafting project estimates based on labor hours, materials required, and additional factors impacting costs.
Crew trainer
McDonald's
10.2018 - 10.2020
- Crew member of McDonald's
- Experience in taking orders, money handling and dealing with customers
- Position requires multitasking skills, effective communication amongst workmates as well as giving and taking constructive criticism
- Had to work in the kitchen learning different procedures and cleaning appliances to a high standard
- Responsible for training new employees in the kitchen.
Holiday program volunteer
YMCA Moonee Valley
- Assisted the teachers with the holiday program, games and events for children between 5-12 years old
- Learned valuable skills in how to care for children, held this position for one year.
Assistant Maintenance Hand
Moonee Valley City Council
- Assisted in the building maintenance area for 1 week, was an assistant for a carpenter and a plumber, learned about the dangers of these two jobs, assisted on job sites, and was involved in a health and safety seminar.
Education
High School Diploma -
Catholic Regional College
Sydenham, VIC12.2019
High School Diploma -
Catholic Regional College Sydenham
Sydenham, VIC02.2017
Skills
- Upselling and Cross Selling
- Excellent Communication
- Product and service knowledge
- Objection handling
- Cold-calling
- Remote Office Availability
- Calm Under Pressure
- Customer Service
- Performance Improvement
- Records Management
- Lead prospecting
- Relationship Building
Accomplishments
- Achieved 11.4k in sales for the week on two different occasions
- Consistently Achieve a minimum of 6k a week in sales
- Sales Rookie of the month
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Call Jacking for new recruits looking to develop their skills
Certification
- Victorian Construction Induction Card (White Card)
- Level 1 First Aid Certificate
- RSA Course (Responsible Service of Alcohol)
- Certificate II in Signage and Graphics
- RIW CARD
- RIIWHS205E - Control Traffic With Stop-Slow Bat
- RIIWHS302E - Implement Traffic Management Plans
References
- Mr Dylan Peteras, 0402349676, Countrywide Austral
- Ms. Renata Varrato, 0413835014, MVCC
Timeline
Sales Representative Team Leader
Countrywide Austral
04.2023 - Current
Plumbing Apprentice
Collingwood Building Services
03.2022 - 12.2022
Crew trainer
McDonald's
10.2018 - 10.2020
Labourer
TNT/ FEDEX
Labourer
APS
Holiday program volunteer
YMCA Moonee Valley
Assistant Maintenance Hand
Moonee Valley City Council
High School Diploma -
Catholic Regional College
High School Diploma -
Catholic Regional College Sydenham
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