Robby Mark Mendoza
Mckinnon,VIC
Summary
Food Assistant with three years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.
Overview
3
3
years of professional experience
Work History
Food Service Assistant
RSL Care RDNS Limited
08.2021 - Current
- Monitored food temperature, discarding items not stored correctly.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Trained new staff on food preparation and safety procedures.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained composure and work quality while under stress.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained high personal grooming standards and uniform presentation.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Kitchen Assistant
Ryman Healthcare (Australia) Pty. Ltd.
04.2021 - Current
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Monitored food temperature, discarding items not stored correctly.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Trained new staff on food preparation and safety procedures.
- Developed and maintained positive relationships with customers to enhance service.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
- Managed time to juggle multiple tasks simultaneously with ease.
- Cleaned and organized kitchen stations to promote team efficiency.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Maintained high personal grooming standards and uniform presentation.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Pushed, pulled and transported large loads and objects.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Monitored food temperatures and quality throughout shifts.
Education
No Degree - Diploma of Business
Lawson College Australia
53-59 Walkers Street, Dandenong 3175 VIC03.2021
Bachelor of Arts - Communication Studies
City University of Marikina
Marikina City Philippines04.2018
Skills
- Food presentation
- Workplace Safety
- Quality Assessment
- Covid-19 Safety Protocols
- Standards Compliance
- Sanitation Procedures
Timeline
Food Service Assistant
RSL Care RDNS Limited
08.2021 - Current
Kitchen Assistant
Ryman Healthcare (Australia) Pty. Ltd.
04.2021 - Current
No Degree - Diploma of Business
Lawson College Australia
Bachelor of Arts - Communication Studies
City University of Marikina
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