Summary
Overview
Work History
Education
Skills
Languages
Languages
Hobbies
References
Timeline
Generic

Robel Malede

Melton

Summary

An enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. With experience across multiple industries, I have developed understanding that i can utilize in my career. Furthermore, I am always motivated to learn, grow and excel in a team as

as I've shown with proven record of streamlining processes and leading high-performing teams known for strong analytical skills and commitment to achieving results.

Overview

5
5
years of professional experience

Work History

Manager

Oasis Bar Lounge
03.2022 - 07.2025
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed a diverse team of 5 professionals, fostering a positive work environment and high employee satisfaction.
  • Managed inventory levels, implementing cost-control measures to minimize waste.
  • Developed staff training programs, enhancing team performance and service quality.
  • Developed and implemented strategies to increase sales and profitability.

Customer Advisor

NAB
12.2021 - 12.2022
  • Completed KYC document check and retrieval
  • Completed verification of organizational structure and ownerships accordance with AML and KYC regulations.
  • Established complex customer profiles by proactively contacting customers using a case management approach to better understand the corporate structures and ownership.
  • Communicated via phone and email to customers and business bankers
  • Opened Business transaction accounts using NAB Systems.

Documentation Officer (Collateral Management)

Macquarie Group
12.2020 - 10.2021
  • Utilized Salesforce and DocuSign to prepare loan and security documentation for our Victorian, South Australian and Western Australian clients.
  • Performed numerous mortgage discharges for clients.
  • Ensured compliance with legislative changes such as (NCCP and Banking Code of Practice).
  • Continually worked to balance risk management with exceptional customer service for both external and internal stakeholders.
  • Conducted a presentation outlining areas where improvements are recommended when using internal systems.

Education

Bachelor of Business - Economics And Finance

RMIT University
Melbourne, VIC
06.2020

Diploma of Logistics - Logistics

RMIT University
Melbourne, VIC
10.2017

Skills

  • Data accuracy
  • Document organization
  • Excel
  • Salesforce proficiency
  • Documentation Management
  • Team leadership
  • Verbal and written communication
  • Decision-making
  • Relationship building

Languages

Arabic
Native or Bilingual
English
Full Professional

Languages

Proficient in Amharic and Tigrinya (Ethiopian Languages)

Fluent in Arabic

Hobbies

I enjoy playing soccer as well as watching the NBA. I have played soccer competitively for over 6 years.

References

Provided Upon Request.

Timeline

Manager

Oasis Bar Lounge
03.2022 - 07.2025

Customer Advisor

NAB
12.2021 - 12.2022

Documentation Officer (Collateral Management)

Macquarie Group
12.2020 - 10.2021

Bachelor of Business - Economics And Finance

RMIT University

Diploma of Logistics - Logistics

RMIT University
Robel Malede