Robel Malede
Melton
Summary
An enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. With experience across multiple industries, I have developed understanding that i can utilize in my career. Furthermore, I am always motivated to learn, grow and excel in a team as
as I've shown with proven record of streamlining processes and leading high-performing teams known for strong analytical skills and commitment to achieving results.
Overview
5
5
years of professional experience
Work History
Manager
Oasis Bar Lounge
03.2022 - 07.2025
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed a diverse team of 5 professionals, fostering a positive work environment and high employee satisfaction.
- Managed inventory levels, implementing cost-control measures to minimize waste.
- Developed staff training programs, enhancing team performance and service quality.
- Developed and implemented strategies to increase sales and profitability.
Customer Advisor
NAB
12.2021 - 12.2022
- Completed KYC document check and retrieval
- Completed verification of organizational structure and ownerships accordance with AML and KYC regulations.
- Established complex customer profiles by proactively contacting customers using a case management approach to better understand the corporate structures and ownership.
- Communicated via phone and email to customers and business bankers
- Opened Business transaction accounts using NAB Systems.
Documentation Officer (Collateral Management)
Macquarie Group
12.2020 - 10.2021
- Utilized Salesforce and DocuSign to prepare loan and security documentation for our Victorian, South Australian and Western Australian clients.
- Performed numerous mortgage discharges for clients.
- Ensured compliance with legislative changes such as (NCCP and Banking Code of Practice).
- Continually worked to balance risk management with exceptional customer service for both external and internal stakeholders.
- Conducted a presentation outlining areas where improvements are recommended when using internal systems.
Education
Bachelor of Business - Economics And Finance
RMIT University
Melbourne, VIC06.2020
Diploma of Logistics - Logistics
RMIT University
Melbourne, VIC10.2017
Skills
- Data accuracy
- Document organization
- Excel
- Salesforce proficiency
- Documentation Management
- Team leadership
- Verbal and written communication
- Decision-making
- Relationship building
Languages
Arabic
Native or Bilingual
English
Full Professional
Languages
Proficient in Amharic and Tigrinya (Ethiopian Languages)
Fluent in Arabic
Hobbies
I enjoy playing soccer as well as watching the NBA. I have played soccer competitively for over 6 years.
References
Provided Upon Request.
Timeline
Manager
Oasis Bar Lounge
03.2022 - 07.2025
Customer Advisor
NAB
12.2021 - 12.2022
Documentation Officer (Collateral Management)
Macquarie Group
12.2020 - 10.2021
Bachelor of Business - Economics And Finance
RMIT University
Diploma of Logistics - Logistics
RMIT University