Robert Bell
Melbourne,VIC
Summary
Driven professional with extensive experience in warehousing operations, demonstrated at Big W through strategic cost reduction and space optimization.
Excelled in mentoring and developing teams, showcasing leadership (soft skill) and expertise in data warehousing (hard skill). Proven track record in enhancing operational efficiency and fostering professional growth within fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in Auto field as I have a passion to work with vehicles and I am a fast learner with dedication to detail.
I am hardworking punctual and put my all into any role and will carry out assigned work with a positive attitude and attention to detail.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Car Rental Agent
Executive Fleet Services Pty Ltd
07.2024 - 03.2025
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
- Streamlined the rental process with efficient use of car rental software programs and tools.
- Continuously met or exceeded sales targets through effective communication and relationship building with clients.
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
- Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
- Maintained clean and inviting office spaces, contributing to a professional image for the company.
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
Warehousing
Big W
03.2023 - 01.2024
- Continuously sought opportunities for professional development through attending workshops, trainings, and conferences related to warehousing operations.
- Ensured compliance with all applicable laws, regulations, and industry standards pertaining to warehousing operations.
- Assisted in lowering warehousing costs by monitoring supplies usage, eliminating waste where possible, and recommending cost-saving initiatives.
- Oversaw warehousing operations, maintaining optimal storage conditions while minimizing waste and maximizing space utilization.
- Mentored junior team members in best practices for data warehousing design, development, testing, deployment, and maintenance.
Nightfill Team Member
Coles Supermarket
04.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Mechanic Trainee
Choice Panels And Auto
03.2018 - 10.2019
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
- Safely lifted cars to complete repairs.
- Operated mechanic's tools and shop equipment safely to prevent damage.
- Took advantage of opportunities to learn new systems and repair procedures.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
Education
Certificate II - VET Auto
Copperfield College - Delahey Senior Campus
Delahey, VIC05.2023
Skills
- Warehousing functions
- Distribution and Warehousing
- Clinical Data Warehousing
- Warehousing Processes
- Warehousing Operations
- Warehousing knowledge
- Warehousing and Distribution
- Data Warehousing Experience
Timeline
Car Rental Agent
Executive Fleet Services Pty Ltd
07.2024 - 03.2025
Warehousing
Big W
03.2023 - 01.2024
Nightfill Team Member
Coles Supermarket
04.2021 - 08.2022
Mechanic Trainee
Choice Panels And Auto
03.2018 - 10.2019
Certificate II - VET Auto
Copperfield College - Delahey Senior Campus
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