Robert Buckley
Ingham,QLD
Summary
Experienced Territory Manager and State HSR with ITW, skilled in customer relationship management and team collaboration. Utilises strong analytical skills and market trends to further develop effective store improvement projects. Proven track record of exceeding sales goals and enhancing brand loyalty through effective training and mentorship. Proficient in Excel, Pronto and PowerPoint, leveraging strong communication skills to drive customer satisfaction and achieve strategic objectives.
Overview
15
15
years of professional experience
Work History
Territory Manager
ITW Consumer
06.2019 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in my assigned territory.
- Trained and mentored sales representatives and merchandisers in category ranging, understanding the market, product knowledge and territory management.
- Prepared sales presentations for clients showing success and credibility of our brands and commitment to their store.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Achieved sales goals and service targets by cultivating and securing customer relationships.
- Attended trade shows, expos and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Performed product training and demonstrated products to show customers benefits and advantages and encourage brand loyalty and product knowledge.
Regional Sales Supervisor
ITW Proline
03.2012 - 03.2019
- Managed a territory and a team of 3 sales reps and 6 merchandisers.
- Provided ongoing support for newly onboarded and existing team members, ensuring a smooth transition and growth in their roles.
- Strengthened internal partnerships between departments which led to better information sharing among employees.
- Working with the state manager to implement sales strategies and coaching goals.
- Organized regular team meetings to facilitate communication, foster collaboration, and address any concerns or challenges promptly.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
Sales Representative
ITW Proline
02.2010 - 03.2012
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Health And Safety Representative
Work Safe Qld
Brisbane, QLDMental Health First Aid
Blue Berry Group
Brisbane, QLDHigh School Diploma -
Batemans Bay High School
12-1996
Skills
- Team collaboration and project leadership
- Customer relationship management and
- Effective supervision of safety initiatives and business expectations
- Coaching and mentorship with colleagues
- Excel, PowerPoint and Pronto proficiency
- Effective communication in verbal and written form
Accomplishments
- Achieved effective safety communication by introducing weekly safety SMS across multiple divisions from 2016
- Utilising creative flare to take business initiatives and create impactful in-store activation
- Simplified communication by updating safety committee meeting minutes, to improve function and overall use
- Coaching multiple colleagues in Excel, category ranging, Pronto and understand business and market expectations into high performing team.
Timeline
Territory Manager
ITW Consumer
06.2019 - Current
Regional Sales Supervisor
ITW Proline
03.2012 - 03.2019
Sales Representative
ITW Proline
02.2010 - 03.2012
Health And Safety Representative
Work Safe Qld
Mental Health First Aid
Blue Berry Group
High School Diploma -
Batemans Bay High School
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