Summary
Overview
Work History
Education
Timeline
Generic

Robert Callaughan

Summary

  • Proven ability to remain calm under pressure and skillfully handle challenging situations.
  • Proven ability to communicate respectfully and empathetically with excellent customer service history.
  • Works well with diverse populations and fosters trusting relationships to improve outcomes.

Overview

16
16
years of professional experience

Work History

Farm Management and Maintanence

Rapture Farm
04.2017 - 04.2023
  • Provided care and management of cattle and horses


  • Assessed and implemented property maintenance


  • Focused on solutions implementing infrastructure with team members
  • Participated in internal audits regarding quality management system.
  • Improved systems with addition of new features and infrastructure.

Manager

Wingham Cellars
02.2007 - 04.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Disability Support Worker

Dundaloo Foundation
05.2009 - 06.2009
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviour's, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.

Education

Mental Health

Mental Health First Aid Australia
10.2016

Certificate IV in Frontline Management

Novaskill HGT Australia
Taree, NSW
04.2012

Certificate of Attendance

Dundaloo Foundation
Taree, NSW
05.2009

Timeline

Farm Management and Maintanence

Rapture Farm
04.2017 - 04.2023

Disability Support Worker

Dundaloo Foundation
05.2009 - 06.2009

Manager

Wingham Cellars
02.2007 - 04.2014

Mental Health

Mental Health First Aid Australia

Certificate IV in Frontline Management

Novaskill HGT Australia

Certificate of Attendance

Dundaloo Foundation

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Robert Callaughan