Robert Carpino
Oakleigh East,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Lead Educator / Client Focused
Monash / Deakin / Swinburne University
2015.01 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Lead Sales Associate
Alexanders / Sires Menswear
2005.01 - 2015.01
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
Education
Bachelor of Commerce - Accounting And Business Management
04.1986
Skills
- Problem-Solving
- Relationship Building
- Conflict Resolution
- Interpersonal and Social Skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Ability to Multitask
- Reliability
- Very strong numerically
- Effective Communication
- Professionalism
Timeline
Lead Educator / Client Focused - Monash / Deakin / Swinburne University
2015.01 - Current
Lead Sales Associate - Alexanders / Sires Menswear
2005.01 - 2015.01
University of Melbourne - Bachelor of Commerce, Accounting And Business Management
Similar Profiles
Lauren JohnstonLauren Johnston
Administration Officer at Deakin Card, Parking and Transport, Campus Experience, IPP, Deakin UniversityAdministration Officer at Deakin Card, Parking and Transport, Campus Experience, IPP, Deakin University
Mathew HoMathew Ho
Internship at Deakin Talent / Netball Victoria Deakin UniversityInternship at Deakin Talent / Netball Victoria Deakin University
Medha MallaMedha Malla
Community Supporter at Swinburne University of TechnologyCommunity Supporter at Swinburne University of Technology