Robert Cocks
Highton
Summary
5 Years of Pest Control Technician with Rentokil, skilled in pest identification and treatment application. Proven ability to enhance customer satisfaction through effective communication and problem solving. Maintained service documentation, ensuring high quality service delivery and fostering strong customer relationships. Committed to excellence in pest management and client education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Rentokil
Melbourne
06.2021 - 04.2026
- Inspected residential properties to identify and assess pest infestations, ensuring targeted treatment plans.
- Applied targeted treatments using safe and effective pest control methods.
- Educated customers on pest prevention techniques and product usage.
- Conducted follow-up visits to verify treatment effectiveness and address customer concerns, improving satisfaction.
- Maintained comprehensive service records and documentation for each client visit, enhancing continuity of care.
Delivery Driver
Dominos
Darwin
03.2019 - 05.2021
- Delivered pizzas and other menu items to customers promptly.
- Coordinated with team members to facilitate timely order preparation and dispatch.
- Handled cash and electronic payments accurately during deliveries.
Education
SEDA
Darwin, NTSkills
- Pest identification
- Treatment application
- Inspection techniques
- Product knowledge
- Safety regulations
- Service documentation
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
Certification
- General Pest Control license
- Termite License
- Drivers License
- Working With Children Card
References
References available upon request.
Timeline
Pest Control Technician
Rentokil
06.2021 - 04.2026
Delivery Driver
Dominos
03.2019 - 05.2021
SEDA