Hi, I’m
Robert COLVILLE
Batemans Bay ,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
years of professional experience
1
Certification
Work History
Medical Rescue
Paramedic
09.2022 - Current
Job overview
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Communicated with lucid patients to gather incident and medical history information.
- Administered basic life support and external cardiac defibrillation to emergent patients.
Aligned Leisure
Lifeguard
07.2022 - Current
Job overview
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Checked pool and surrounding areas for hazardous conditions.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
St John Ambulance (NSW)
Paramedic
12.2021 - Current
Job overview
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with lucid patients to gather incident and medical history information.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
NSW SES Batemans Bay Unit
Deputy Commander Rescue
10.2021 - Current
Job overview
- Administered first aid and conducted emergent response management.
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
- Prepared incident reports detailing personnel, location and results of each call.
- Conducted thorough tests and inspections of gear, equipment and tools.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
NSW State Emergency Service
Senior Rescue Operator
11.2015 - 10.2022
Job overview
- Served customers in a friendly, efficient manner following outlined steps of service.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Inspected all equipment following each rescue call to ascertain effective functionality.
- Prepared incident reports detailing personnel, location and results of each call.
- Administered first aid and conducted emergent response management.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of call.
Canberra Night Patrol
Security Officer
02.2022 - 03.2022
Job overview
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Moved throughout facility and among customers to remain aware of developing security situations.
St John Ambulance (NSW)
First Responder
03.2012 - 03.2022
Job overview
- Provided medical aid such as CPR, AED and controlled bleeding to stabilize patient conditions.
- Administered oxygen, oral glucose.
- Prioritized medical procedures based on severity of concern and available resources.
- Conveyed information about conditions and field treatments given to medical facility staff.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Learned new techniques to better serve patients' needs.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
- Kept up with continuing education requirements to maintain certification.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
NSW State Emergency Service
Acting Chief Inspector - Voluntary
06.2016 - 01.2017
Job overview
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
- Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
- Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
- Reviewed operational plans from other locations to identify options for local systems.
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Administered first aid and conducted emergent response management.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
Campbell page
Project Supervisor: Work for the Dole Program
05.2015 - 12.2015
Job overview
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Improved operations through consistent hard work and dedication.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Woolworths Limited
Service Supervisor
08.2014 - 05.2015
Job overview
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Monitored team's performance and gave feedback when necessary.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Served over 100 customers per day.
Big W
Loss Prevention Officer
03.2008 - 08.2014
Job overview
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
- Headed safety and loss prevention programs by guiding staff.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel by undertaking internal stock audits and compiling audits to compare with actual stock figures.
Education
Charles Sturt University Port Macquarie
Bachelor of Science from Paramedicine
11.2021
Skills
- Search and rescue operations
- Customer Service
- Good listening skills
- First Aid/CPR
- Patient Care
- Teamwork
- Patient Assessments
Certification
- Certificate IV Frontline Management - 2015
- Certificate II Security Operations - 2012
- Security License Class 1AC- 409280001
- AHPRA Registered Paramedic PAR0002560216
- First Aid/CPR Certified 2022
- Pool Lifeguard Training - 2022
Timeline
Paramedic
Medical Rescue
09.2022 - Current
Lifeguard
Aligned Leisure
07.2022 - Current
Security Officer
Canberra Night Patrol
02.2022 - 03.2022
Paramedic
St John Ambulance (NSW)
12.2021 - Current
Deputy Commander Rescue
NSW SES Batemans Bay Unit
10.2021 - Current
Acting Chief Inspector - Voluntary
NSW State Emergency Service
06.2016 - 01.2017
Senior Rescue Operator
NSW State Emergency Service
11.2015 - 10.2022
Project Supervisor: Work for the Dole Program
Campbell page
05.2015 - 12.2015
Service Supervisor
Woolworths Limited
08.2014 - 05.2015
First Responder
St John Ambulance (NSW)
03.2012 - 03.2022
Loss Prevention Officer
Big W
03.2008 - 08.2014
Charles Sturt University
Bachelor of Science from Paramedicine
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