Robert Dean
Retail Assistant
Sydney
Summary
Enthusiastic Retail Assistant eager to contribute to business success through hard work, attention to detail and excellent customer service. Experience working in fast paced, high traffic store environments, able to promote point of sale add ons, and thrives in both a team environment and autonomously.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Retail Sales Associate
Bunnings Warehouse
Sydney , Victoria
2012.09 - Current
- Worked across a variety of roles in a store that often served in excess of 3, 000 individual customers per business day.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Worked closely with leadership team to solve problems, handle customer concerns, and meet KPIs.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing till.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used POS system to process sales, returns, online orders and gift card activations.
- Maintained clean and orderly working environment
- Assisted on occasion in the work cafe.
- Filed weekly reports to store management and head office.
Education
Bachelor of Arts And Technology - Social Studies And Computer Science
Macquarie University
Sydney, NSW 2019.02 - Current
Skills
Point of sale knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Worked as part of large teams in opening new stores and facilitating stock take.
- Received multiple awards for excellent customer service.
Timeline
Bachelor of Arts And Technology - Social Studies And Computer Science
Macquarie University
2019.02 - Current
Retail Sales Associate
Bunnings Warehouse
2012.09 - Current