Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Dean

Sydney,NSW

Summary

A proactive and outcome-driven Business Solutions Analyst with a proven history of enabling successful outcomes.


With over 5 years of experience in comprehensive business analysis, I specialize in capturing and articulating technical and functional requirements for product development. Recently, I've expanded my proficiency in Agile methodologies and Product management, enhancing my skill set for greater effectiveness.


Possessing a solid IT background within the ICT industry, I navigate intricate specifications with ease, driving forward innovative solutions.


Through thoughtful communication tailoring , I ensure seamless alignment between business objectives and IT capacities, consistently achieving exceptional outcomes in projects I champion, and initiatives I contribute to.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Solutions Specialist & Portfolio Manager

Nestle
03.2021 - Current
  • Orchestrated Agile ceremonies and provided guidance and mentorship to cross-functional teams during deployment of a HR Chatbot solution
  • Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team, while concurrently spearheading the development of a scalable product to meet evolving market demands.
  • Successfully managed budget of a 20+ person team through the meticulous planning and tracking of activities and cost-negating opportunities
  • Enhanced project delivery by streamlining processes and implementing best practices in portfolio management

Business Solutions Analyst

Nestle
03.2018 - 03.2021
  • Delivered multi-year HR technology transformation as Subject Matter Expert in 13+ markets
  • Provided actionable insights derived from comprehensive analysis of KPIs, User Interview feedback, and UAT outcomes, enabling informed decision-making.
  • Collaborated with a diverse range of stakeholders globally to support the implementation, sustain, and process improvements of HR Technologies

Graduate Application Analyst

Glencore
12.2016 - 03.2018
  • Enhanced application performance by conducting thorough system analyses and implementing necessary updates through Agile and Design Thinking methodologies
  • Collaborated with cross-functional teams to ensure seamless integration between applications, improving business processes
  • Liaise with Functional Advisors and end user to provide BAU support

Education

Bachelor of Information Technology -

James Cook University
Sydney, NSW
11.2016

Skills

  • Agile Methodologies
  • Project Management
  • Business Analysis
  • Technical Aptitude
  • Product Management

Certification

  • PRINCE2 - Practitioner - Mar 2024
  • PRINCE2 - Foundation - Jan 2024
  • Amelia - Conversational AI Enablement - Feb 2023
  • ServiceNow - Certified System Administrator - Feb 2022

Timeline

Business Solutions Specialist & Portfolio Manager

Nestle
03.2021 - Current

Business Solutions Analyst

Nestle
03.2018 - 03.2021

Graduate Application Analyst

Glencore
12.2016 - 03.2018

Bachelor of Information Technology -

James Cook University

Similar Profiles

CREATE PROFILE
Robert Dean