Robert Duncan
Alphington
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Very Tech savvy. Young and willing to learn but still have some years behind me in various fields
Overview
12
12
years of professional experience
Work History
Delivery Driver - Store Person
Tradezone
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Cylinder Delivery Driver
Supagas
04.2024 - Current
- Tasked with transporting many different dangerous goods across Melbourne in a safe and timely manner
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
HR Tanker Driver
FBT transwest
01.2024 - 02.2024
- As a tanker driver for FBT transwest i was in charge of a 4 axle HR tanker delivering various goods from multiple locations to multiple clients all across melbourne metro and surrounding regional areas
- Including items such as diesel oil and and Dangerous good such as Sulphuric/nitric/hydrochloric acids and herbicides
Trainee Train Driver
Metro Trains Melbourne
08.2022 - 05.2023
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Interacted with customers under supervision to support operational objectives.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
TMA Operator
TMA Hire
03.2022 - 08.2022
- Tasked with Driving a HR truck for the purpose of worker and road safety
- The role included daily full scale prestarts of the vehicle required for the days works, as well as taking photos and reporting any noted defects and adding it to the provided phone app
- The role tasked me with precise driving of a large scale vehicle with multiple moving parts that needed to be operated while in control of the vehicle itself as well as radio communications with other TMAs or work site crews
- It has given me high confidence in operation of a large vehicle and i consider myself very skilled for my short time in the seat
Delivery Driver
Jimmy brings
03.2021 - 03.2022
- Using a phone app was given Delivery jobs from various BWS and Dan Murphy stores to be delivered to customers homes
- Gave me delivery and multidrop experience as well as time management and app based job tracking skills
- Also Helped me learn the melbourne road network as the jobs would take me from Weribee to Pakenham and Mernda to Frankston
Security Officer
MC security
02.2020 - 05.2020
- Duties: Maintain a safe and secure enviroment for customers and employees by patrolling and monitoring premises and personnel
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining/removing trespassers
- Monitor and authorize entrance and departures of employees, visitors, patrons and other persons
- Circulate among visitors, patrons and employees to preserve order and protect property
- Warn persons of rule infractions or violations and apprehend or evict violators from premises, using force only when necessary
- Crowd Control
- Conduct foot patrols around facilities to ensure no break ins or theft has occured
- Allow/monitor access to staff/contractors to banks and or facilities
- Check and monitor Cameras
Security Officer
NuForce Security
01.2019 - 11.2019
- Company Overview: As Nuforce is a Sub contractor for most major security companies i have worked under MSS/Wilson/AML/Securecorp/TMP and NuForces own contracts
- Duties: Maintain a safe and secure enviroment for customers and employees by patrolling and monitoring premises and personnel
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining/removing trespassers
- Monitor and authorize entrance and departures of employees, visitors, patrons and other persons
- Circulate among visitors, patrons and employees to preserve order and protect property
- Warn persons of rule infractions or violations and apprehend or evict violators from premises, using force only when necessary
- Crowd Control
- As Nuforce is a Sub contractor for most major security companies i have worked under MSS/Wilson/AML/Securecorp/TMP and NuForces own contracts
Security Officer
360 Global Security Melbourne
09.2017 - 01.2019
- Duties: Maintain a safe and secure enviroment for customers and employees by patrolling and monitoring premises and personnel
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining/removing trespassers
- Monitor and authorize entrance and departures of employees, visitors, patrons and other persons
- Circulate among visitors, patrons and employees to preserve order and protect property
- Warn persons of rule infractions or violations and apprehend or evict violators from premises, using force only when necessary
- Crowd Control
Junior Housekeeper
02.2014 - 11.2014
- Cleaning reception area as well as dining rooms and a large nursing home
Landscape Gardener
03.2013 - 11.2013
- Rubbish clearing and most gardening related tasks
Education
HR Licence - CSEARM41860 Heavy Rigid Automatic
Armstrongs Driver Education
Truganina, VIC03-2022
Construction Ticket - CPCCLRG3001A LICENCE TO PERFORM DOGGING
Construction Training International
Riddles Creek05-2021
Construction Ticket - RIIWHS204D WORK SAFELY AT HEIGHTS
Construction Training International
Riddles Creek05-2021
Construction Ticket - TLILIC0005 LICENCE TO OPERATE ELEVATING WORK PLATF
Construction Training International
Riddles Creek05-2021
Construction Ticket - RIIMPO318F CONDUCT CIVIL CONSTRUCTION SKID STEER L
Construction Training International
Riddles Creek05-2021
Construction Ticket - RIIMPO320F CONDUCT CIVIL CONSTRUCTION EXCAVATOR OP
Construction Training International
Riddles Creek05-2021
Cert II - Security Operations
ISTA
Melbourne CBD08-2016
Cert IV - Hospitality
GAS Training Services
Melbourne CBD12-2014
Cert IV - Frontline Management
GAS Training Services
Melbourne CBD12-2014
No Degree -
Thornbury High School
Melbourne07-2013
Skills
- Positive attitude
- Cleanliness and hygiene
- Strong communication skills
- Troubleshooting
- Customer service
- Workplace safety
- Delivery logging
- Technical skills
- Efficient multitasking
- Clear communicator
- Paperwork preparation
- Time management
- Customer relationship management
- Goal-oriented mindset
- Attention to detail
Timeline
Delivery Driver - Store Person
Tradezone
11.2024 - Current
Cylinder Delivery Driver
Supagas
04.2024 - Current
HR Tanker Driver
FBT transwest
01.2024 - 02.2024
Trainee Train Driver
Metro Trains Melbourne
08.2022 - 05.2023
TMA Operator
TMA Hire
03.2022 - 08.2022
Delivery Driver
Jimmy brings
03.2021 - 03.2022
Security Officer
MC security
02.2020 - 05.2020
Security Officer
NuForce Security
01.2019 - 11.2019
Security Officer
360 Global Security Melbourne
09.2017 - 01.2019
Junior Housekeeper
02.2014 - 11.2014
Landscape Gardener
03.2013 - 11.2013
HR Licence - CSEARM41860 Heavy Rigid Automatic
Armstrongs Driver Education
Construction Ticket - CPCCLRG3001A LICENCE TO PERFORM DOGGING
Construction Training International
Construction Ticket - RIIWHS204D WORK SAFELY AT HEIGHTS
Construction Training International
Construction Ticket - TLILIC0005 LICENCE TO OPERATE ELEVATING WORK PLATF
Construction Training International
Construction Ticket - RIIMPO318F CONDUCT CIVIL CONSTRUCTION SKID STEER L
Construction Training International
Construction Ticket - RIIMPO320F CONDUCT CIVIL CONSTRUCTION EXCAVATOR OP
Construction Training International
Cert II - Security Operations
ISTA
Cert IV - Hospitality
GAS Training Services
Cert IV - Frontline Management
GAS Training Services
No Degree -
Thornbury High School
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