Robert Forbes

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Engaged employees in business processes with positive motivational techniques.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Grew a struggling business from nearly closing down to become a very profitable business with a 40% market share in two years. The Company sod out of of their Branches.

• Complied with regulatory guidelines and requirements.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Consulted customers to boost product sales and services.
• Implemented service improvements to enhance sales cycle.

My Wife and I ran a very successful Retail Business that we leased off the Kukerin Co-Operative doubling all aspects of the business from Rural Products, Hardware and Groceries. After 8 years we decided to go around Australia, which we did for 3 years. I always knew I would be able to gain employment when we returned.