Robert Ford
Brisbane,QLD
Summary
Dynamic and adaptable professional with extensive experience at Queensland Emergency Services, excelling in vehicle operation and safety compliance. Proven track record of enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining a clean driving record and optimizing delivery logistics, ensuring timely and safe transport of goods.
Overview
21
21
years of professional experience
Work History
Queensland Fire and Rescue
Queensland Emergency Services
03.2004 - 03.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Truck Driver Laborer
Tyrecycle
05.2014 - 02.2017
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Collaborated closely with dispatchers for optimizing delivery assignments and addressing potential issues promptly.
- Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
- Communicated effectively with team members, fostering positive relationships that facilitated smooth operations between drivers, dispatchers, warehouse staff, and management personnel.
- Contributed to a safe working environment by following company policies and procedures regarding workplace safety.
- Maintained compliance with federal regulations by accurately logging hours of service, rest periods, and mileage records.
- Streamlined processes during delivery stops by efficiently organizing paperwork and cargo, reducing time spent at each location.
- Coordinated regular maintenance checks on trucks for ensuring reliable performance on long-haul trips.
- Completed paperwork accurately and efficiently, submitting required documents on time to ensure proper recordkeeping.
- Reduced fuel consumption with efficient driving techniques and proper vehicle maintenance.
Truck Driver
Jim Pearsons Transport
05.2017 - 08.2019
- Assisted with vehicle maintenance tasks, contributing to the overall safety and functionality of the fleet.
- Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
- Promoted a clean working environment by keeping the truck cab neat and organized at all times.
- Minimized potential accidents through adherence to safety protocols while on job sites or navigating heavy traffic conditions alongside drivers.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Truck and Dog
Boral Quarries
01.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Truck Driver
Linfox Transport
02.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Improved on-time delivery rates with meticulous planning and time management.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Reduced fuel consumption by implementing efficient driving routes.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Education
Kings High School
Dunedin, New Zealand Solid Plastering Trade Certificate -
Peton College
Wellington, NZSkills
- Vehicle operation
- Safety compliance
- Equipment maintenance
- Team collaboration
- Problem solving
- Time management
- Critical thinking
- Communication skills
- Adaptability
- Conflict resolution
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
Timeline
Truck Driver
Linfox Transport
02.2024 - Current
Truck and Dog
Boral Quarries
01.2023 - 01.2024
Truck Driver
Jim Pearsons Transport
05.2017 - 08.2019
Truck Driver Laborer
Tyrecycle
05.2014 - 02.2017
Queensland Fire and Rescue
Queensland Emergency Services
03.2004 - 03.2013
Kings High School
Solid Plastering Trade Certificate -
Peton College
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