Robert Gatens
Edgeworth
Summary
Creative and results-driven marketing professional with expertise in videography, social media management, and website development. Extensive experience in event coordination, digital advertising, and customer engagement across multiple industries. Skilled in creating high-quality content and executing marketing strategies that enhance brand visibility and business growth.
Creative professional skilled in video production and editing. Known for producing engaging and visually appealing content that meets client standards. Team-oriented with focus on delivering results and adapting to changing project needs. Expertise in camera operation, lighting, and post-production editing.
Overview
4
4
years of professional experience
Work History
Videographer & Marketing Specialist
Frame & Focus Newcastle
10.2024 - Current
- Providing professional videography, photography, and marketing services for businesses across Newcastle, the Hunter, and the Central Coast
- Social Media Management
- Event Coordination
- Website Development & Management
- Videography & Photography Production
- Google & Meta Advertising
- Developed and managed websites for multiple clients, improving their digital presence
- Executed targeted social media campaigns that significantly increased engagement
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Collaborated with other production team members for successful completion of projects.
Marketing & Content Creator
Hope Estate
01.2024 - 01.2025
- Responsible for all marketing and content creation for Hope Estate and its associated brands, including Nioka Steakhouse, Tower Lodge, and Tower Whiskey Distillery
- Creating and posting all social media content across multiple platforms
- Developing marketing strategies to increase brand awareness and customer engagement
- Managing digital advertising campaigns
- Coordinating content production for promotions and events
- Successfully increased engagement and reach across all social media channels
- Produced high-quality video and photography content that enhanced brand storytelling
Marketing Coordinator
Livetools
01.2023 - 01.2024
- Led marketing initiatives to enhance brand visibility and customer acquisition
- Social Media Management
- Event Coordination
- Website Management
- Cold Calling & Acquiring New Customers
- Successfully increased customer engagement through strategic social media campaigns
- Developed and maintained the company website, improving online traffic and conversions
Marketing & Events Coordinator
Smokin Hot n Saucy BBQ / Smoke in Broke
01.2021 - 01.2023
- Managed digital marketing efforts and event planning for a leading food brand
- Social Media Management
- Event Coordination
- Website Management
- Google & Meta Advertising
- Coordinated large-scale events, increasing brand exposure and sales
- Implemented successful digital advertising strategies that expanded customer reach
Sales & Customer Service Specialist
Telstra
01.2021 - 01.2023
- Provided high-level customer service and sales support in a dynamic retail environment
- Sales & Customer Service
- Handling Difficult Customers
- Upselling & Product Recommendations
- Consistently exceeded sales targets and improved customer retention
- Developed strong negotiation and problem-solving skills
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
Bachelor of Communications -
Newcastle University
01.2024
HSC - Band 6 in Multimedia
St Mary's High School
Gateshead NSW01.2020
Skills
- Videography & Photography Production
- Social Media Content Creation & Management
- Website Development & Management
- Digital Advertising & Campaign Management
- Event Coordination
- Brand Development & Storytelling
- Meta & Google Ad Campaigns
- SEO & Digital Marketing Strategy
- Sales & Client Relations
- Project & Team Management
- Video production
- Social media management
- Audience engagement
- Detail-oriented
- Editing skills
- Digital marketing
Accomplishments
- Hired to perform marketing duties in America for the Houston Rodeo
- HSC Major work featured in an art gallery in Sydney
- Documentary on Newcastle Baths appeared on ABC, Australian Story
Timeline
Videographer & Marketing Specialist
Frame & Focus Newcastle
10.2024 - Current
Marketing & Content Creator
Hope Estate
01.2024 - 01.2025
Marketing Coordinator
Livetools
01.2023 - 01.2024
Marketing & Events Coordinator
Smokin Hot n Saucy BBQ / Smoke in Broke
01.2021 - 01.2023
Sales & Customer Service Specialist
Telstra
01.2021 - 01.2023
Bachelor of Communications -
Newcastle University
HSC - Band 6 in Multimedia
St Mary's High School
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