Robert Giles
Narellan Vale,Australia
Summary
Results-driven Shift Manager at Coles Regional Distribution Centre, recognized for expertise in workforce planning and performance management. Demonstrates a strong record of exceeding KPI targets while enhancing team development through strategic training and thorough incident investigations. Proficient in operational oversight, dedicated to maintaining a safe, efficient work environment.
Overview
23
23
years of professional experience
Work History
Shift Manager
COLES REGIONAL DISTRIBUTION CENTRE
Smeaton Grange
01.2017 - 02.2025
- Afternoon Shift Manager.
- Up to nine direct reports, and 150 team members.
- Workforce planning and scheduling.
- Team manager development.
- Maintain and surpass KPI targets.
- Chain of Responsibility (COR) and Site Hazard Checklist (SHICS)
- Root cause analysis and incident investigation.
- Coordinate training and upskilling.
- Performance management and technique reviews.
- Confident in delivering formal conversations.
Team Manager
COLES REGIONAL DISTRIBUTION CENTRE
Smeaton Grange
01.2015 - 01.2017
- Co-manage a team of 32 people on the afternoon shift.
- Oversee and manage all operations on the afternoon shift.
- Dayshift forklift manager (controlling up to 50 forklifts in seven different roles).
- Proficient in WMS and receiving procedures.
- Proficient in LM (Labor Management) and Infolink Systems.
- Experienced in Dispatch and Inventory Systems.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Team Member
COLES REGIONAL DISTRIBUTION CENTRE
Smeaton Grange
01.2004 - 01.2015
- Team Member, Circle Member, 2014 - 2015.
- Receiving – Team Leader, IFS, WMS, SC Reporting, and all other functions.
- Electric/Gas counterbalance and dual tyne counterbalance.
- Inventory – Inventory controller, putaway, and replenishment (high-reach fork)
- Trainer and OHS committee representative.
- Team Leader of High-Security Cage.
- Stock Selector, Shorts, Cleaning, and Spills
- Loading and reverse logistics.
Despatch Supervisor
COOPER ELECTRICAL
Smithfield
01.2003 - 01.2004
- Invoicing, tolling, AAE, organizing couriers.
- Planning and Prioritization.
- Picking, packing, and stock transfer.
Installation Manager
PLATINUM SIGNS
Leumeah
01.2002 - 01.2003
- Planning and scheduling of jobs.
- Installation of various signs in NSW, ACT, and VIC.
Education
Coles Logistics Leadership Program (Level 2) - Shift Management
Coles Logistics
01.2017
Coles Logistics Leadership Program (Level 1) - Team Management
Coles Logistics
01.2015
Certificate III - Warehousing and Storage
Transport and Logistics
01.2010
Certificate -
OH&S consultation
01.2009
Skills
- Workforce planning
- Labor management
- Performance management
- Incident investigation
- Employee training
- KPI monitoring
- Operational oversight
- Process improvement
- Root cause analysis
- Safety compliance
References
- Carol Townsend, Distribution Centre Manager, Coles Smeaton Grange RDC, 0418 979 166
- Tracey Whitehall, Operations Manager, Coles Smeaton Grange RDC, 0401 969 000
Personal Information
Date of Birth: 19/12/75
Other Qualifications
- Drivers License – 1A and Rider
- Forklift licence
Affiliations
- Competitive baseball player
- Active ten pin bowler
- Weekend motorcycle rides
Timeline
Shift Manager
COLES REGIONAL DISTRIBUTION CENTRE
01.2017 - 02.2025
Team Manager
COLES REGIONAL DISTRIBUTION CENTRE
01.2015 - 01.2017
Team Member
COLES REGIONAL DISTRIBUTION CENTRE
01.2004 - 01.2015
Despatch Supervisor
COOPER ELECTRICAL
01.2003 - 01.2004
Installation Manager
PLATINUM SIGNS
01.2002 - 01.2003
Coles Logistics Leadership Program (Level 2) - Shift Management
Coles Logistics
Coles Logistics Leadership Program (Level 1) - Team Management
Coles Logistics
Certificate III - Warehousing and Storage
Transport and Logistics
Certificate -
OH&S consultation
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