Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Robert Goldsworthy

Trentham Cliffs,NSW

Summary

Accomplished Operations Manager with a proven track record at Inland Bulk Haulage, enhancing operational efficiency and customer satisfaction. Expert in operations management and team leadership, demonstrated through improved performance outcomes and streamlined supply chain operations. Skilled in fostering vendor relationships and empowering staff, significantly boosting accountability and service delivery. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

20
20
years of professional experience

Work History

Operations Manager

Inland Bulk Haulage
11.1998 - 11.2018
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Year 12 -

Playford High School
Craigmore Sa

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service

Timeline

Operations Manager

Inland Bulk Haulage
11.1998 - 11.2018

Year 12 -

Playford High School

Similar Profiles

CREATE PROFILE
Robert Goldsworthy