Robert Havercroft
Mooroolbark,VIC
Summary
Experienced Financial Crime Analyst eager to grow and develop a career within NAB, contributing and supporting financial crime operations.
Overview
11
11
years of professional experience
Work History
Associate, Financial Crime Comprehensive Investiga
National Australia Bank
05.2019 - Current
- Investigate, review and analyse complex transactions in adherence to NAB’s AML/CTF program and procedures.
- Meet NAB and AUSTRAC enforced SLA’s to ensure business and performance targets are met.
- Analyse qualitative and quantitative data to draw and communicate conclusions using an sound risk-based approach.
- Create and submit complex suspicious matter reports (SMR’s).
- Evaluated Unusual Activity Reports (UAR's) triage procedures and recommended changes for increased efficiency by reducing analyst handling time.
Fraud Analyst
TSYS Managed Services EMEA
10.2018 - 01.2019
- Investigated potential credit card fraud cases based on information received from the fraud detection system and customer profiling.
- Liaised with the client’s customer base regarding transactions on their account/s that had been deemed potentially fraudulent.
- Collated, updated and maintained records/databases to ensure company and client requirements were met.
E-Business Performance Officer
Homebase Bunnings
08.2017 - 08.2018
- Assessed, monitored and reported on the EDI invoicing and purchase order performance of suppliers and internal merchandise teams to ensure 100% electronic trading was achieved.
- Collaborated with team members to help automate and distribute daily, weekly and quarterly reports.
- Communicated with suppliers and merchandise teams throughout EDI testing process to support strong stakeholder relationships and streamline the manual invoicing and ordering process.
- Engaged and supported team members in the roll out of the Bunnings e-trading initiatives and driving of e-trading performance, decreasing manual invoicing from 12% to 5.18%.
Project Administrator
Bunnings Group Limited
12.2013 - 06.2017
- Managed processing and payment of invoices for over 400 suppliers across Australia, in accordance with the finance teams KPI’s to ensure financial success of projects.
- Created and analysed user friendly financial reports for stakeholders and streamlined administration processes using automation.
- Responded to all stakeholder queries in a timely and efficient manner, in line with the Bunnings customer service approach.
- Organized critical documentation for easy access and retrieval, increasing team productivity.
Education
Bachelor of Criminology -
Deakin University
VIC, Australia2018
Bachelor of Arts - History
Deakin University
VIC, Australia2015
Skills
- Excellent organisational skills demonstrated through forward planning and precision to detail
- Effective time management skills demonstrated by the ability to work under pressure and to strict deadlines
- Ability to create and maintain strong relationships with internal and external stakeholders
- Excellent editing skills with the ability to translate complex text into easily readable material
- Eagerness to teach and develop skills of colleagues and myself in the workplace
- Proficient user of both Mac and PC, with competent skills in Microsoft Office, SAP and Oracle
Timeline
Associate, Financial Crime Comprehensive Investiga
National Australia Bank
05.2019 - Current
Fraud Analyst
TSYS Managed Services EMEA
10.2018 - 01.2019
E-Business Performance Officer
Homebase Bunnings
08.2017 - 08.2018
Project Administrator
Bunnings Group Limited
12.2013 - 06.2017
Bachelor of Criminology -
Deakin University
Bachelor of Arts - History
Deakin University
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