Robert Hilton
Pacific Pines,QLD
Summary
I am a highly motivated, resilient, and hard-working professional seeking employment in a workplace that allows me to draw on my natural people skills. Having just completed my double Master’s degree in Human Resources and Employment Relations, I am enthusiastically looking to embark on my career in Human Relations. As a combined result of my extensive education and employment history, I have plentiful skills in leadership, communication, relationship building, and time management which would be an asset to any business.
Well-versed in maintaining strict compliance with policy standards and overseeing procedures of operations. Effective use of all features in Microsoft applications, symphony, and MYOB to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented, and dedicated to handling every detail with care.
Overview
25
25
years of professional experience
Work History
Administration clerk
Pacific Foods Industry
06.2023 - 08.2023
- With duties of preparing documents and office correspondences, data entry, bookkeeping, reconciliation of transactions (including dispute resolution and follow-up), assistance with annual compliance requirements, sales functions including receiving processing, issuing invoices, checking, and following up, and other tasks as directed by management
- Some skills involved are as follows
- Working on production schedules
- Working in fast-paced environments
- On-the-job self-learning
- Working as team
- Working autonomously
- Problem solving
- Communication
- Liaising internally and assisting other departments in duties
- Working to meet KPIs
- Processing large quantities of invoices within a specified time frame, current and backdated
- Processing large quantities of data entry and bookkeeping within a specified time frame, current and backdated
- Handling large volume of emails and phone calling duties to clients and suppliers in timely and professional manner
- Sending and receiving small and large volumes of product orders from/to large varieties of clients and suppliers, locally and internationally across raw materials (ingredients), packaging materials, and final produce
- Awareness of information that is not needed to be communicated to clients or suppliers
- Ability to follow instructions
- Use high-level use of software and all its applications to perform duties, such as Excel, Word, Symphony, Clock comms, MYOB, and internet web browsers.
- Handled incoming phone calls and answered questions from callers.
- Produced high-quality communications for internal and external use.
- Established and maintained standard office procedures to achieve demanding targets.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Student Mentor
01.2016
- Volunteer mentor for new students to navigate study direction, motivation, campus information, exam and assignment preparation, and confidence.
Lady Cilento Children’s Hospital
01.2015
- Volunteered with the Children’s Hospital Foundation, engaging with unwell children suffering from injuries or terminal illnesses to lift spirits, and providing emotional support to families.
JBS Meatworks
01.2010 - 01.2014
- Role of A-grade slaughterman with duties skinning and dressing of livestock from, rumping, flanking, hide removal, and various laboring duties such as beef dressing roller/hooks check and cleaning
- Time management
- Working to meet quotas and production schedules
- Complex problem-solving
- Sanitation and hygiene
- Equipment safety protocol, policies, and procedures
- Using hazardous tools and machinery
- Working with hazardous chemicals, such as acids for maintenance and cleaning of equipment
- Maintenance of hazardous tools and machinery
- Consistent focus, awareness, and attention in workplace environment that involves many people in spaces occupied with hazardous tools and machinery
- Occupational Health and safety protocols and management
- Working autonomously and as team
- Sanitation and hygiene
- Quality assurance from inspection with attention to detail
- Food safety and handling
- Communication
- Active listening
- Active learning
- On-the-job training
- Mentoring and training others
- Food safety and handling
- Awareness
- Adaptability to people and workplace environments that can rapidly change
- Navigating through communication barriers
- Working with people from vast number of backgrounds and cultures
- People skills
- Resilience.
Game Meat Processing
01.2008 - 01.2010
- Role of A-grade slaughterman with duties of skinning and dressing of wild game, such as kangaroo and wild boar
- Some valuable skills obtained are
- Time management
- Working in fast-paced environments
- Working in high-stress environments
- Meeting quotas and production schedules
- Working autonomously and as team
- Use of hazardous tools
- Adherence to occupational health and safety protocols
- Food safety and handling
- Attention to detail
- Inspection and packing of food produce
- Communication
- Sanitation and hygiene
- People skills
- Working with people from diverse backgrounds and cultures
- De-escalation of employee conflicts
- Navigating through communication barriers.
Australian Meatholdings
01.2005 - 01.2008
- Role of A-grade slaughterman with duties of skinning and dressing in flanking and hide preparations for tanning of livestock
- Some highly required skills obtained are
- Time management
- Working to schedule
- Fast-paced environment with high volume workload
- Operation of hazardous tools and machinery
- Attention to detail
- Occupational health and safety protocols management
- Maintenance of hazardous tools and machinery
- Working autonomously and as a team
- Active listening, learning, and on-the-job training
- Training and mentoring of new staff
- Sanitation and hygiene
- Food safety and handling
- Consistent focus and awareness in hazardous workplace environments/surroundings
- Communication
- Complex problem-solving
- People skills
- Adaptability to people and workplace environments that change rapidly
- Working with people from wide range of cultures and backgrounds and navigating communication barriers
- Resilience
Cargill Beef
01.1999 - 01.2005
- Role of A-grade slaughterman with duties of stunning, sticking (bleeding), removal of organs, dressing/skinning, and much more
- Some of highly required skills are
- Time management
- Working to schedule
- Complex problem-solving
- Sanitation and hygiene
- Using hazardous tools and machinery
- Occupational Health and safety protocols and management
- Working autonomously and as team
- Livestock handling and care
- Communication
- Active listening
- Active learning
- Attention to detail
- Food safety and handling
- Equipment safety
- Awareness
- Adaptability to people and workplace environments that can rapidly change
- People skills
- Resilience
- These roles required time management, teamwork, communication, training of new staff, mentoring skills, working, and assisting with policies and procedures, attention to detail, awareness, high-paced/volume environments, and adherence to OHS standards and much more, all of which are transferrable and related skills for Human Resources and Employment Relations.
Education
MBA - Employment Relations
Griffith University
Southport, QLD07.2022
MBA - Human Resources
Griffith University
Gold Coast, QLD07.2022
Bachelor of Science -
Griffith University
Southport, QLD11.2019
Skills
- Data Communications
- Bookkeeping Software
- Mail Processing
- Confidential Data Protection
- Office Administration
- Microsoft Applications
- Telephone Etiquette
- Compiling Statistics
- Supply Tracking
- Outgoing Mail Preparation
- Customer Communication
- Administrative Duties
- Administrative Procedures
- Data Entry
- Workflow Processes
- Information Updates
- Records Preparation
- Quality Management
- Relationship building
- Product and service sales
- Proficient in MYOB, word, excel, publisher, excel, symphony
- Risk analysis and management
- Management information systems
- Contract Negotiation
- Cost reduction and containment
- Business Development
- Business administration
- Risk management
- Performance Evaluations
- Strategic planning
- Natural leader
- Employee relations and conflict resolution
- Complex problems analysis
- Purchasing and procurement
- Staff Management
- Labor negotiations
- Benefits and compensation management
- Personnel recruitment
- Workforce improvements
- Equal opportunities facilitation
- Succession planning
- Company organization
- Organizational Development
- Recruitment
- Labor relations
- Training and mentoring
- Recruitment strategies
- Talent management
- Training programs
- Team Building
Timeline
Administration clerk
Pacific Foods Industry
06.2023 - 08.2023
Student Mentor
01.2016
Lady Cilento Children’s Hospital
01.2015
JBS Meatworks
01.2010 - 01.2014
Game Meat Processing
01.2008 - 01.2010
Australian Meatholdings
01.2005 - 01.2008
Cargill Beef
01.1999 - 01.2005
MBA - Employment Relations
Griffith University
MBA - Human Resources
Griffith University
Bachelor of Science -
Griffith University
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