Robert Hoare

Warehouse Team Leader with extensive experience in logistics and team management. Proven ability to optimize operational efficiency and improve service delivery. Strong problem-solving skills and expertise in staff training lead to consistently high performance standards. Focused on driving success through effective communication and continuous process improvement.

• Comprehensive understanding of business and logistics operations and systems
• Extensive practical experience in hands-on business management and growth
• Strong understanding of the application of continuous improvement and lean strategies
• Excellent interpersonal, customer service and communication skills
• Well organised with effective time management skills and ability to multi task efficiently
• Manage competing priorities with efficient planning and organisational skills
• Work effectively with broad range of clients and stakeholders and communicate well in team environments as well as being able to operate reliably on my own
• Communicate clearly and concisely, with well-developed written and verbal skills

• Dispatch Supervisor, MHA Verdex, Dandenong, Vic, Initially learning all warehouse procedures and WMS system, then focusing on the use of Smarfreight to dispatch a variety of goods locally and interstate. fast paced, enjoyed multitask, prioritise
• Operational Supervisor, Freedom Furniture, Dandenong, Vic, 2021-01-01, 2023-12-01, Supervise all operations including admin (offsite), Maintain 100% accuracy for transfers to main DC (offsite), Organise daily labour and transport requirements (offsite), Co-Ordinate all inbound containers, approx. 40TEU per week, avoiding any storage or detention charges., Conduct daily toolboxes regarding workload and information., Participate and action all requirements raised in WHS meeting., Train, motivate, instruct and assist all staff towards achieving company goals and standards., Co-ordinate all MHE safety checks and maintenance., Conduct full DC and Racking safety and compliance monthly checks., Co-ordinate contractors for repairs and improvements., Inbound receipt preparation, monitor and action admin KPI’s., Assist across all areas of the DC as required., Setting up the offsite DC and maintaining excellent standards., Supervising a seamless exit from the offsite., Overcoming multiple challenges at the new DC whilst still maintaining operational efficiency.
• Team Leader, Unitrans Asia Pacific Pty Ltd, Knoxfield, Vic, 2019-01-01, 2021-01-31, Supervise inbound and outbound products for the Adair’s brand, Maintain volume and cost KPI’s for all inbound and outbound goods, Assess and adjust workflow targeting maximum efficiency, Train, motivate, instruct and assist all staff towards achieving company goals and standards, Hire casual staff as required to suit the daily workload, Work across all areas of the DC as required, Starting as a casual labourer, my experience, skills, effort and attitude were immediately recognised., Achieved new efficiencies across the floor, lifting morale within the team and enabling higher KPI’s., During 2020, I was tasked to lead the setup of a new site at Moorabbin.
• Warehouse Manager to General Manager, Showmaster Pet Supplies Pty Ltd, Seaford, Vic, 2004-08-01, 2019-11-30, Prepare annual, quarterly and monthly company and sales budgets, Prepare staff position descriptions and KPI requirements and interview and hire staff, Develop and implement work procedures and systems, Hire, train, coach, motivate, counsel, discipline and dismiss staff where necessary, Plan and implement work projects, Co-ordinate Workcover return to work situations and inspection adherence, Engage in and resolve Fair Work Australia matters, Liaise with customers and suppliers and build effective relationships, Plan and implement marketing strategies and promotions including catalogue design and development, Design and manage development of new logos, brands, catalogues, posters and packaging, Maintain IT network and website, Supervise and manage company accounts using MYOB, Excel and Adobe programs, Manage warehousing, transport, overseas and local purchasing and stock control, Liaise with clients to assess and meet needs and requirements, Successfully implemented continuous improvement and lean strategies across all areas of the business., Applied a DIFOT mentality across the organisation., Developed advanced skills using Excel including data extraction from SQL database for operational uses., Managed seamless introduction of new ERP software system working with bookkeeper and 2 staff members.

• Advanced First Aid Certificate, 2000, WorkSafe NSW, Sydney, NSW
• Manual Handling Training, 2000, WorkSafe NSW, Sydney, NSW
• Telephone Selling Course, 2000, Allsafe Training Ltd, Sydney, NSW

Dual Australian and UK citizen

• MR
• LF
• LO

• Mr. Calum Letcher, Freedom Furniture Victorian DC Manager, calum.letcher@freedom.com.au, 0400 855 806
• Daniel Mackenzie, Unitrans Victorian DC Manager, dmackenzie@fantasticfurniture.com.au, 0432 338 939
• Lachlan Fysh, MHA VERDEX, Site Manager, lachlan.fysh@verdex.com.au, 0467 175 069

• Visa Status: Dual Australian and UK citizen
• Nationality: Dual Australian and UK citizen
• Driving License: MR, LF & LO

• Family
• AFL
• EPL
• NRL
• Cricket
• Camping and hiking
• History
• Philosophy
• Psychology
• Reading
• Radio