Summary
Overview
Work History
Skills
Interests
Timeline
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ROBERT JUDGE

TARRAGINDI

Summary

Dynamic Key Account Manager with a proven track record at IMI Precision Engineering-Norgren, excelling in client relationship building and revenue generation. Expert in data-driven decision making.

I consistently enhance customer satisfaction and retention through tailored solutions and exceptional service, driving significant business growth and fostering long-term partnerships.

Recognized for reliability, effective communication, and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Key Account Manager

IMI Precision Engineering-Norgren
11.2005 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Met existing customers to review current services and expand sales opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Recorded accurate and efficient records in customer database.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed records of daily activities through online customer database.

AREA MANAGER

TAW PTY LTD
02.2000 - 11.2005
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Managed accounts to retain existing relationships and grow share of business.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Skills

  • Client relationship building
  • Business development
  • Key account management
  • Data-driven decision making
  • Relationship selling
  • Account management
  • Revenue generation
  • Account retention
  • CRM software proficiency
  • Territory management
  • Problem-solving
  • Multitasking Abilities

Interests

  • Gardening
  • Playing Sports
  • Personal Development and Self-Improvement
  • Team Sports

Timeline

Key Account Manager

IMI Precision Engineering-Norgren
11.2005 - Current

AREA MANAGER

TAW PTY LTD
02.2000 - 11.2005

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ROBERT JUDGE