Robert Klasic

• Developed the PaTH Program (NSW Government) SAP Training Deployment Strategy encompassing a digital first approach to learning. (This strategy and approach enabled the widespread adoption of SAP Companion and created an expansive learning landscape, a first for NSW Government).
• Developed a detailed role based Learning Needs Analysis and Curriculum for HCM, FI, Purchasing and Reports & Analytics streams.
• Successfully developed and executed large scale and complex training schedules across 4 releases to over 50 NSW Government agencies and divisions.
• Designed and deployed purpose built pre go-live Program Learning HUBs. The online digital learning portal hosted over 1,600 learning support interventions and digital on demand content.
• Streamlined training logistics processes by implementing efficient online tools to drive self service training course registrations.
• Managed a team of 10 trainers and learning support coordinators to drive the development of over 2000 SAP learning artifacts including eLearning Courses, Simulations, Quick Reference Guides, Micro Videos, eBooks and contextual in-system help.
• Successfully deployed training to over 20,000 employees to date via online remote delivery (instructor led webinars) and face-to-face sessions.
• Led the development of an automated training attendance data reporting solution adopting use of PowerAutomate and SAP Analytics cloud for weekly training reports.
• Established a Reporting and Analytics Community of Practice with the business to drive capability and adoption of the SAP Analytics Cloud tool.

• Developed training strategy for The Department's Procurement Source to Pay implementation, having to rapidly pivot, reset and restart during the COVID Pandemic.
• Worked closely with CPO and program change lead to build the Source to Contract Change Impact Assessments and Learning Needs Analysis
• Facilitated train the trainer workshops
• Worked with Business Analysts to develop process maps for Zycus and Oracle Source to Pay and Contract Management processes
• Managed a team of 4 Trainers and developed work instructions, QRGs and training videos
• Delivered face to face and remote (MS Teams) training to over 4,000 employees
• Department Program representative for the WoVG Common Corporate Platform working group and Zebus Steering Committee

Awarded 2018 NSW Govt. Employee Excellence Award for Innovation & Technology for the SAP Purchase to Pay deployment

• Delivered classroom based and video link SAP training for HCM and Procurement streams
• Developed HCM and EHS Work instructions, QRGs and simulations and Single Touch Payroll Spinifex reporting training documentation
• Provided SAP HCM and EHS hyper care learning support for ERP and Business Support Centre
• Developed training strategy and deployment plan for Corrective Services NSW (CSNSW)
• Facilitated Business Impact Analysis workshops with CSNSW process leads
• Developed training plan, schedule and curriculum for CSNSW planned deployment

• Collaborated with BHP Maintenance Centre of Excellence key stakeholders and external vendors to develop training approach for classroom and self-paced learning for Risk Management modules
• Delivered high level design documents for training material development and conducted design workshops with Process Leads and BHP capability specialist teams
• Developed template format for training deliverables
• Developed classroom based training courseware for Minerals Australia Maintenance Centre of Excellence

• Worked with BAs, Functional Consultants and the business to understand training impacts across the various agencies and divisions
• Developed SAP Training Materials for HCM and Procurement streams
• Delivered face to face classroom based SAP training

• Worked closely with HR Business Partners to complete Training Needs Analysis and learning pathways
• Developed classroom training and e-Learning courseware including QRG's and Facilitator guides, covering HR and Admin functions/roles for the HR Central Success Factors implementation (Singapore and Australia).

• Worked closely with Purchasing and Supply process data leads to develop training material and deliver classroom based training courses for Request for Contract and Purchasing courses
• Delivery of 1SAP SCM Training to global Marketing audience using various delivery methods including face to face CBT, Live Meeting, Video Conference (Tele-presence and HALO)
• Development of Marketing SCM and BI Reporting 1SAP training material for both Release 4 and BAU sustainable learning deliveries

• ICT and SAP Systems Trainer for APAC region
• Escalation Support Manager