ROBERT LATAR
Alice Springs,NT
Summary
Dedicated Community Support Worker with a passion for assisting individuals with disabilities or impairments in their everyday tasks and promoting their overall well-being. Experienced in creating an interactive atmosphere that fosters supportive relationships, expedite the development of trust and rapport with coworkers. Solid understanding of institutional goals, inspiring cooperation and teamwork among colleagues to provide the best possible support for participants.
Overview
4
4
years of professional experience
Work History
Security Officer
Wilson Security
2023.08 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and on foot
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Social and Community Support Worker
ICARE
2021.08 - 2024.08
- Utilized supportive, educational approach to promote improved functioning and meet client needs.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Followed and evaluated individualized support care plans to increase personal development.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Wrote and typed succinct file notes to maintain good record keeping.
Security Officer
Talice Security Services
2021.03 - 2024.05
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Guarded restricted areas to prevent unauthorized entry.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Store Person/Customer Service
Alice Springs, COLES GROUP
2020.07 - 2020.12
- Replenish stocks (night fill)
- Serve customers/assist customers with inquires
- Unload pallets from containers/maintain a clean storeroom
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
CERTIFICATE IV - DISABILITY
GETMYCOURSE
Online05.2024
CERTICIFICATE II - SECURITY OPERTATIONS
ASSET COLLEGE
Alice Springs, NT03.2023
Skills
- Participants needs assessments
- Treatment plans knowledge
- Progress evaluations understanding
- Emotional awareness
- Behavioural support
- Disability Awareness
- Good Work Ethic
- Active Listening
- Critical Thinking
- Conflict Resolution
- Computer Skills
- Quality Assurance Controls
Timeline
Security Officer
Wilson Security
2023.08 - Current
Social and Community Support Worker
ICARE
2021.08 - 2024.08
Security Officer
Talice Security Services
2021.03 - 2024.05
Store Person/Customer Service
Alice Springs, COLES GROUP
2020.07 - 2020.12
CERTIFICATE IV - DISABILITY
GETMYCOURSE
CERTICIFICATE II - SECURITY OPERTATIONS
ASSET COLLEGE
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