Robert Lole
Perth,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Manager
Tony Romas
Perth CBD, WESTERN AUSTRALIA
03.2010 - 07.2015
- Trained new employees to perform duties.
- Created detailed reports on weekly and monthly revenues and expenses.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Analyzed sales reports to identify trends and opportunities for increasing revenue.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Managed accounts payable, accounts receivable and payroll.
- Conducted weekly staff meetings to discuss menu changes, special events and other pertinent topics.
Handy Allrounder
Self employed
GREENWOOD, WESTERN AUSTRALIA
02.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Year 12 Maths
Ballajura Community Collage
Ballajura, WASkills
- Verbal Communication
- Recordkeeping
- [Type] Software Proficiency
- PPE Use
- Management and leadership Skills
- Ability to follows directions and use initiative
- Strong communication and coordination with others
- Ability to effectively time manage and work under pressure
- Adaptive and flexible
- Analytical thinker
- Staff Management
Certification
- Senior First aid
- RSA
References
References available upon request.
Timeline
Handy Allrounder
Self employed
02.2019 - Current
Senior Manager
Tony Romas
03.2010 - 07.2015
Some College (No Degree) - Year 12 Maths
Ballajura Community Collage
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