Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager
Robert Pacini

Robert Pacini

Runaway Bay,QLD

Summary

Energetic Field Service Engineer with 30-year background performing IT, Electro Mechanical repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

30
30
years of professional experience

Work History

Field Service Engineer

Roche Diagnostics
Brisbane, QLD
11.2019 - Current

  • Employed by Roche Diagnostics Servicing there Range of Serum and Blood Analyzers
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Scheduled service calls according to customer location and urgency of need.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Facilitated communication between office personnel, subcontractors and customers.
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Monitored work performance and quality to maintain standards.
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Maintained tools and equipment, parts inventory and library of machine manuals.

Field Service Engineer (Contractor)

FujiFlim
Brookvale, NSW
02.2002 - 09.2017
  • Employed by FujiFlim Australia Servicing, Installing, Maintaining their Computer Radiology CR, Direct Radiology (DR), X-Ray Equipment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

Field Service Engineer

Agfa Healthcare
Sydney, NSW
10.1998 - 10.2002
  • Employed by Agfa Servicing their Wet Processing and Computer Radiology (CR) Equipment
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Scheduled service calls according to customer location and urgency of need.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Facilitated communication between office personnel, subcontractors and customers.
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Monitored work performance and quality to maintain standards.
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Maintained tools and equipment, parts inventory and library of machine manuals.

Field Service Engineer

Kodak Australia
Sydney, NSW
10.1991 - 10.1998
  • Employed by Kodak on their Document Imaging Systems
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Scheduled service calls according to customer location and urgency of need.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Monitored work performance and quality to maintain standards.
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Maintained tools and equipment, parts inventory and library of machine manuals.

Education

Microsoft Certified Professional (MCP)

ComTech
12.2001

Microsoft Certified Systems Engineer (MCSE)

ComTech
12.2001

Bachelor of Engineering Electronic

University of Queensland
Brisbane, QLD
12.1996

Skills

  • Microsoft Office Products
  • Dicom
  • High Mechanical Aptitude
  • Certified Microsoft Products (MCSE) (MCP)
  • Networking Skills
  • Able to adapt to new Products Easily

Timeline

Field Service Engineer

Roche Diagnostics
11.2019 - Current

Field Service Engineer (Contractor)

FujiFlim
02.2002 - 09.2017

Field Service Engineer

Agfa Healthcare
10.1998 - 10.2002

Field Service Engineer

Kodak Australia
10.1991 - 10.1998

Microsoft Certified Professional (MCP)

ComTech

Microsoft Certified Systems Engineer (MCSE)

ComTech

Bachelor of Engineering Electronic

University of Queensland

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Robert Pacini