Robert Savellis
Hurstville,Australia
Summary
I have been employed in the IT industry for over 20 years. I have mostly worked as a ‘Contract’ Senior Business Analyst (Functional & Technical), Project Manager, System Architect, Content Expert, UX, Usability/Accessibility expert, Process Engineer, Test Lead, Trainer, Scrum Master and Team Leader in both Agile & Waterfall and Healthcare Manager. For almost all of my contracts, I have been extended.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director/Care Manager/Policy/Technology/AI expert/Healthcare Surveys/Fin Admin
Peace of Mind HomeCare
03.2019 - Current
- Company Overview: https://www.peaceofmindhomecare.com.au
- Engaging with clients & family to guide them through the system
- Monitoring, reporting client health and welfare
- ESurveys
- Administration of client packages, including compliance & financial
- Sourcing support services for all clients, advertising, interviewing, payments
- Interpreting sometimes convoluted government policy
- Use of technology on website, back-office systems and with clients, and novel use of AI
- VisualCare, ACE, MedM app, vWorker app, Wordpress, Artificial Intelligence, RSS syndication, Formidable eForms
- Website technology for client’s family to record ongoing expenses, health incidents and other requirements
- Organising Allied Health care services, reporting and payments for services, including Physio, Speech Path, O/T
- Engaged in comprehensive survey/research on Aged Care needs that has been submitted to the Minister for Health & Aged Care & the ACQSC
- Employment Basis: Sole Director
Senior (Technical) Business Analyst
ASIC
01.2018 - 03.2019
- Senior Technical Business Analyst for ASIC Crowd Source Funding system. Functional Requirements development and support in Implementation to enhance ASIC Mainframe reporting system to record various notifications for Pty companies relating to issues of CSF shares, and to roll back Public companies CSF governance exemptions features.
- Senior Technical Business Analyst
- Requirements Gathering and Development
- UAT and Testing
- Implementation
- Employment Basis: Contractor– 15 months (6 month contract. Extended to 15 months)
- Primarily Reported to: Anders Ballbeye: Government Regulations Consultant
- Ceased fulltime in-office employment in order to Care for my Mother full-time.
Senior (Technical) Business Analyst
UBank (Finance)
11.2016 - 12.2017
- I was the tech business analyst for the Home Loan origination & tracker project. The system was built on an integrated platform including Adobe AEM & an Oracle back-end. My responsibility included the writing stories on new APIs, defining the capture and transfer of data between the front-end and back-end, reviewing the APIs, testing them on SOAPUI, and in documenting changes and improvements.
- Senior Technical Business Analyst
- Employment Basis: Contractor – 14 months (6 month contract. Extended to 14 months)
- Primarily Reported to: Home Loan Tracker Project Manager
- Projects / Achievements: UBank Home Loan Tracker
Senior (Functional) Agile Business Analyst
Australian Stock Exchange (Finance)
06.2015 - 11.2016
- Senior Agile Business Analyst. Provided Requirement Analysis in the development of BlockChain & the new ASX Portal (ASXOnline.com.au). Responsible for Requirements gathering, Running Workshops, Writing of Stories, defining of APIs, Platform Integration, Single-Sign-on Solutions, User Management Epic & User Guide documentation.
- Senior Agile Business Analyst
- User Acceptance Test Lead (UAT)
- Senior Process Analyst
- Employment Basis: Contractor– 18 months (1 year contract. Extended to 18 months)
- Reported to: Various (High turn-over in this project)
Agile Scrum Master/Business Analyst (Functional & Technical)
Telstra
07.2013 - 06.2015
- Sprint Planning & Mngt, Business Requirements, Project Management, Requirement Analysis, Writing Epics/Stories & Success Criteria, Overseeing Automated & Manual testing, Bug Mngt, Technical BA & Designing Technical solutions, Creating/Updating API definitions & resources, Agile reporting, Project documentation, Business stakeholder management
- Scrum Master
- System Integrator
- Lead Business Analyst
- Iteration Manager
- Data Architect
- Employment Basis: Contractor– 2 years (1 year contract. Extended to 2 years)
- Primarily Reported to: System Architect Design Lead
Senior (Functional & Technical) Business Analyst
LawCover (Finance - Professional Indemnity Insurance)
05.2012 - 04.2013
- EBusiness Consultant –Requirements Gathering, User Workshops, Technical Requirements for Professional Indemnity Insurance: Business & Technical Requirements gathering for - Professional Indemnity Insurance Online Policy Renewals
- Senior Business Analyst
- Employment Basis: Contractor – 1 year (1 year contract)
- Primarily Reported to: LawCover CEO, Compliance Consultant (Referee)
- Projects / Achievements: LawCover Professional Indemnity Insurance Renewal & Payment System
Agile Scrum Master/Senior Business Analyst/Test Lead
Optus
03.2011 - 05.2012
- Requirements gathering & documentation
- Technology
- Process Analysis & documentation
- Payments Analysis – postal invoice (due to system restraints)
- Scrum Master/Senior Business Analyst
- Agile Mentor
- Lead Business Analyst/Team Leader
- Test Lead (for Apps)
- Employment Basis: Contractor – 14 months (1 year contract. Extended to 14 months)
- Primarily Reported to: Lead Project Manager
- A-League & Socceroos iPhone/Android mobile apps and Adobe AEM
Senior Business Analyst
Parliament of NSW
03.2010 - 03.2011
- Functional and technical requirements for the Parliament of NSW website redesign project. I was a key member of the Web Steering Committee, driving the research and review processes, strategy, project scope and project management.
- Senior Business Analyst (for re-development of CMS, website & mobile website)
- Also defined RSS channels and syndication of new legislation as it passed through Parliament
- Usability testing (workshop based, one on one and electronic surveys)
- Was a sitting member of the NSW Parliament Website Steering Committee
- Employment Basis: Contractor – 12 months (1 year contract)
- Primarily Reported to: Director Information Systems (CIO) (Referee)
Senior BA/PM/Solutions Architect for dozens of large developments
NSW Department of Communities and Justice
06.1999 - 03.2010
- I was involved in many large scale externally facing applications to smaller, specialised internal applications. I developed many bespoke applications, plus used Adobe AEM, Jira, Confluence, Websphere, Oracle and many more. I project managed, developed the Functional & Technical Requirements, trained all staff, frequently liaised (and reporting to) departmental heads, Judges, Magistrates, lawyers, various judicial staff and other departmental project owners. I managed a team of up to ten staff.
- Senior Business Analyst/ Project Manager / Team leader (development)
- Lead Stakeholder Manager
- Content Specialist/UX, Usability expert, Accessibility expert, Plain English guidelines
- Systems architect & Migration lead & Procedure Development Lead
- Supreme Court Spokesperson (at Law Society) & Whole of NSW Court and Tribunal Liaison
- Training Manager
- Employment Basis: Contractor – 11 years (1 year contract. Extended for another 10 years)
- Primarily Reported to: Director of Executive & Strategic Services/Electronic Services (Referee), Director of IT Services (Referee), Chief Justice: NSW Supreme Court, Director General of the NSW Department of Communities and Justice (nee NSW Attorney General’s Department)
Education
Bachelor of Arts - Marketing
UOW
01.1993
Masters of Commerce - Marketing, Legal Studies & Computer Studies
UNSW
01.1996
Ph.D. - Health Informatics (Decision Making in The Treatment of Renal Cell Carcinoma)
University of Wollongong
Wollongong, NSW01.2003
Skills
- Roles: Senior Business Analyst, Project Manager, System Architect, Usability expert, Accessibility expert, Test Lead, Team Leader, Trainer, Scrum Master (certified), Technical Business Analyst, Functional Business Analyst, Data Analyst, Metadata expert, Process Engineer, Marketing/Copyright, Public Speaker (Usability standards)
- Industries: NSW Government, NSW Courts & Tribunals, Legal Regulation, Compliance, NSW Parliament & Legislation, Banking & Home Loans, Telephony, Professional Insurance, Aged Care, Cancer Research
- Project Management: Agile, Waterfall, PRINCE2, ITIL, Scrum, Kanban, developing Project Management toolsets, As Is To Be, KPIs, Change Management, Confluence, Azure DevOps
- Interface/Usability/Accessibility: User-Centred Design, Plain English content, Data standards, Search expert, Reporting Dashboards
- Soft skills: Team Leader, Mentorship, Requirements Gathering, Training, Discovery sessions, Requirement Workshops, Online surveys, Large Presentations
- Software: JIRA, Atlassian, Confluence, Adobe AEM, Visio, Microsoft Dynamics 365, SQL, XML, HTML, Javascript, RSS, Websphere, Salesforce, Javascript, SoapUI, Oracle Banking Platform, Angular, Bespoke CMS, Developing CMS from ground up, multiple CRMs, multiple CMS, Adobe Analytics, Wordpress
- Documentation: Wireframes, Process mapping, RFQs, Training manuals, Requirements Analysis, Business Cases, Concept Papers, Test Plans, User Stories, Use Cases
- Testing: UAT/User Acceptance Testing, Test Lead, Test scripts, QA best practices
- Data: APIs, CRM, CMS, Data Migration, Cloud, Data Warehousing, Cancer Treatment Algorithms
- Software development: CMS, CRM, Portals, Comprehensive eForms & Workflows, Project Management intranet apps, Search Engines, Web-interfaced Decision algorithms (based on Big Data), Mobile apps, SDLC, Load Testing, Penetration Testing, Security Testing, Artificial Intelligence, UML
Accomplishments
- Achieved reduction of turnaround time from 36 days to 3 by introducing AGD.Audit for Annual Financial Audit of over 50 government agencies tasks.
Certification
Currently Studying: Data Engineering, Data Analytics & Data Storage certificate – UTS
Affiliations
- Sydney Junior Chamber of Commerce (Director & Vice President), 1995 - 1997
- User Agent Accessibility Guidelines Working Group, 1997 - 2005
- NSW Law Society Online Services Committee, 1996 - 2002
- NSW Attorney General’s Dept/(Dept of Justice) Technology Committee – 2004 - 2010
- NSW Supreme Court IT Committee, 1999 - 2005
- Parliament of NSW Web Steering Committee – 2010 - 2011
NSW Premiers Award for Innvovation
My Role: Lead Project Manager-Lead Business Analyst (Technical & Functional)-Process Engineer-Lead Knowledge holder
End-to-End Development
I was the key Business Analyst/Project Manager for this Financial audit system for all Department Agencies (comprising over 50 at the time).
I reported directly to the Director, Financial Services.
Reduced financial audit lifecycle from 36 days to 3 days.
The application allowed users to create multiple forms/surveys per project with zero coding (drag and drop), with sophisticated workflows and permissions. All forms provided real-time reporting, sophisticated final reports, delegation ability and reminder prompts, amongst other features designed to increase productivity and efficiency.
Sample Re-usable Financial Audit Documentation 1. Re-usable Audit Business Requirements Document 2. Re-usable Audit Technical Specifications 3. Re-usable Audit Reporting Modules – for the executive 4. User Acceptance Testing 5. Re-usable Audit Training document 6. Development & Deployment Lead
End-to-End Development
I was the key Business Analyst/Project Manager for this Financial audit system for all Department Agencies (comprising over 50 at the time).
I reported directly to the Director, Financial Services.
Reduced financial audit lifecycle from 36 days to 3 days.
The application allowed users to create multiple forms/surveys per project with zero coding (drag and drop), with sophisticated workflows and permissions. All forms provided real-time reporting, sophisticated final reports, delegation ability and reminder prompts, amongst other features designed to increase productivity and efficiency.
Sample Re-usable Financial Audit Documentation 1. Re-usable Audit Business Requirements Document 2. Re-usable Audit Technical Specifications 3. Re-usable Audit Reporting Modules – for the executive 4. User Acceptance Testing 5. Re-usable Audit Training document 6. Development & Deployment Lead
Timeline
Director/Care Manager/Policy/Technology/AI expert/Healthcare Surveys/Fin Admin
Peace of Mind HomeCare
03.2019 - Current
Senior (Technical) Business Analyst
ASIC
01.2018 - 03.2019
Senior (Technical) Business Analyst
UBank (Finance)
11.2016 - 12.2017
Senior (Functional) Agile Business Analyst
Australian Stock Exchange (Finance)
06.2015 - 11.2016
Agile Scrum Master/Business Analyst (Functional & Technical)
Telstra
07.2013 - 06.2015
Senior (Functional & Technical) Business Analyst
LawCover (Finance - Professional Indemnity Insurance)
05.2012 - 04.2013
Agile Scrum Master/Senior Business Analyst/Test Lead
Optus
03.2011 - 05.2012
Senior Business Analyst
Parliament of NSW
03.2010 - 03.2011
Senior BA/PM/Solutions Architect for dozens of large developments
NSW Department of Communities and Justice
06.1999 - 03.2010
Masters of Commerce - Marketing, Legal Studies & Computer Studies
UNSW
Bachelor of Arts - Marketing
UOW
Ph.D. - Health Informatics (Decision Making in The Treatment of Renal Cell Carcinoma)
University of Wollongong
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