Robert Thiry
GULFVIEW HEIGHTS,SA
Summary
Motivated assistant manager with 30 years of experience juggling multiple priorities to keep workshop running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Part of the role requires feedback to be provided to the customer and providing accurate evaluations of the vehicle condition and accurate repair estimates. Communication is the key to customer satisfaction and our Google customer satisfaction is 4.8 stars.
My 30 years of Motorsport volunteering has seen me gain more experience in event management and the running of race meetings from club level, to International FIA events. I am committed to Motorsport Australia and its values and hold several key positions including Honours and Awards Committee and State Council Executive.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Mycar
Port Adelaide, SA
10.2004 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service enquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Manage unexpected repairs that arise ensuring minimum inconvenience to customer where possible apply the company NTS principle. (Now Today Straight away)
- Communicate with customer Additional work identified and provide estimates on cost of required work and priority
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provide Technical support to other stores as required to ensure correct diagnosis and repair of vehicles.
Motorsport Official
volunteer
Adelaide, SA
03.1995 - Current
- Race Director Aussie Race Cars current
- Currently sitting member of SA/NT State Council Executive , Member of Motor Race Panel , Deputy Chair of State Officiating Panel, Member of Honors and Awards Committee
- Previous deputy chair of Australian Officials Commission
- Clerk of Course for circuit race events from Club level to International.
- Part of organising Committee Adelaide 500, Mallala National Historics , Lamborgini Asia Pacific Super Trofeo series, Supercars the Bend
- Part of International training team in Singapore (8 years )
- Course presenter including face to face courses and the silver and Event Assessor course via Zoom Nationally.( I currently am the only person doing this via Zoom to overcome the need for regional training)
- 2022 DRD GTWCA
- Event Assesor
- Observered License Tester
- CAMS Accredited Testing Officer
- Mentor for Clerks of Course
Education
Tafe Certificate - Certificate IV in Light Vehicle Mechanics
Croydon Park Tafe
South Australia 12.1993
Skills
- Gold event command license
- Clerk of the Course
- Race director
- Event organiser
- Course presenter
- Observe License Test evaluator
- CAMS Accredited Testing Officer
- Silver circuit license
- Sector Marshal
references
- Ben Jupp regional Manager Mycar SA region ph 0409169002
- David Mori Motorsport Events Manager Motorsport Australia ph 0437497413 Email Dmori@motorsport.org.au
- Melissa Rees Sporting Car Club of SA event manager ph 0448731345 Email Sccsa@sportingcarclub.com.au
- Vince Ciccarello Deputy Chair of State Council SA/NT ph 0419037413 Email cicc@senet.com.au
Timeline
Assistant Manager
Mycar
10.2004 - Current
Motorsport Official
volunteer
03.1995 - Current
Tafe Certificate - Certificate IV in Light Vehicle Mechanics
Croydon Park Tafe