Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Robert Valencik

Adelaide,SA

Summary

Customer-oriented sales professional with several years of experience across a variety of industries including Retail, Transport and Aviation. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowlege.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Retail Worker

Woolworths
Gilles Plains, SA
04.2024 - Current
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Tour Guide

Tasmania Boutique Tours
Ulverstone, Tasmania
01.2023 - 02.2024
  • Provided detailed information to tourists about local attractions and points of interest.
  • Maintained a positive attitude and enthusiasm when interacting with guests.
  • Managed bookings, reservations and payments for tours.
  • Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.

Online Grocery Associate

Coles
Kilburn, SA
07.2021 - 01.2023
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Organized consistent hourly deliveries by smoothly selecting and purchasing items.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Secured and stored items until customer pickup.

Airline Services Operator

QANTAS
Adelaide, SA
10.2008 - 09.2020
  • Ensured that all safety regulations were followed during each flight.
  • Resolved customer complaints in a timely manner.
  • Monitored the loading of luggage onto aircrafts.
  • Assisted disabled passengers with special needs when necessary.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.

Education

High School Diploma -

St Paul's College
Adelaide, SA

Skills

  • Customer service
  • Merchandise display
  • Problem-solving
  • Store cleaning
  • Customer assistance
  • Stock replenishment
  • Professional appearance
  • Time management
  • Workplace safety compliance

Affiliations

  • Tennis
  • Travel
  • Movies
  • Reading
  • Astronomy

Certification

  • Driver's License

Languages

English
Professional

Timeline

Retail Worker

Woolworths
04.2024 - Current

Tour Guide

Tasmania Boutique Tours
01.2023 - 02.2024

Online Grocery Associate

Coles
07.2021 - 01.2023

Airline Services Operator

QANTAS
10.2008 - 09.2020

High School Diploma -

St Paul's College

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Robert Valencik