Robert Valentine
Kyneton,VIC
Summary
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success. Customer-oriented, strategic-thinking salesperson with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions.
Overview
19
19
years of professional experience
Work History
Voluntary Bus Driver
One School Global
BENDIGO, VIC
01.2017 - Current
Accounting Assistant
Central Steel Build
Kyneton, VIC
04.2022 - 07.2024
- Entering bills and cross-checking invoices into MYBO
- Data entering onto Smartsheet
Production Worker
Sculptform
BENDIGO, VIC
01.2017 - 04.2022
- Production line worker
- Key team player
Sales Representative
Rodburn
Kyneton, VIC
10.2011 - 12.2016
- Generated new sales leads through cold calling and networking activities.
- Performed market research to identify potential sales opportunities.
- Analyzed customer feedback to improve products and services.
- Analyzed market trends to identify potential sales opportunities.
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated pricing contracts with customers to maximize profits.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Coordinated with other departments to ensure timely delivery of orders.
- Developed and maintained relationships with customers to ensure repeat business.
- Researched competitors' products, prices, and sales techniques.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed and maintained relationships with key clients to ensure repeat business.
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Collaborated with marketing team to create promotional materials for products and services.
- Developed key customer relationships to increase sales.
Sales Representative
Larnec Doors/ Champion Stables
Swan Hill, VIC
10.2009 - 10.2011
- Analyzed customer feedback to improve products and services.
- Generated new sales leads through networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Developed and maintained relationships with customers to ensure repeat business.
Floor Sales and Deliveries
Macedon Ranges Furniture
Kyneton, VIC
12.2005 - 10.2009
- Provided customer service by responding to complaints and resolving issues promptly.
- Suggested additional items that may complement purchases made by customers.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales floor activity to detect potential shoplifting incidents.
- Organized promotional displays and assisted with window dressing to attract more customers.
- Maintained a clean, organized and safe work environment to ensure compliance with safety regulations.
- Greeted customers, answered inquiries and provided advice on product selection.
- Operated cash register accurately while providing excellent customer service.
- Addressed customer concerns regarding quality, fit and style of products sold in the store.
- Maintained accurate records of transactions including daily sales summaries.
- Processed payments using cash registers or point-of-sale systems.
- Tracked customer preferences for special orders or future purchases.
- Reconciled discrepancies between physical count and computer records of inventory.
Education
Some College (No Degree) -
White Hill Tech
Bendigo, VICSkills
- Operations Management
- Transportation Regulations
- Health and safety compliance
- Fleet maintenance
- Documentation Management
- Customer Service
- Sale Account Management
- Product and Service Sales
- Data Entry
- File Management
Timeline
Accounting Assistant
Central Steel Build
04.2022 - 07.2024
Voluntary Bus Driver
One School Global
01.2017 - Current
Production Worker
Sculptform
01.2017 - 04.2022
Sales Representative
Rodburn
10.2011 - 12.2016
Sales Representative
Larnec Doors/ Champion Stables
10.2009 - 10.2011
Floor Sales and Deliveries
Macedon Ranges Furniture
12.2005 - 10.2009
Some College (No Degree) -
White Hill Tech
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