Experienced Rail Resurfacing Supervisor / Operator Maintainer with over 22 years in the rail industry. Skilled in mentoring staff, resolving conflicts, and enhancing team productivity. Eager to contribute to organizational success through effective communication and a commitment to safety standards.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Rail Resurfacing Supervisor / Operator Maintainer
Queensland Rail, Aurizon, Brimble Rail
, Australia
02.2001 - 06.2023
Supervised daily operations and ensured compliance with company policies.
Trained staff on safety protocols and operational procedures.
Coordinated workflow to meet production targets and deadlines.
Implemented quality control measures to maintain product standards.
Conducted performance evaluations and provided constructive feedback to team members.
Resolved conflicts and fostered a positive team environment.
Collaborated with management to improve operational efficiency and processes.
Directed and supervised team of 8 employees in daily operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Collaborated with other departments to coordinate workflow processes between teams.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Trained new employees on company policies and procedures.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Managed a team of eight employees, ensuring high productivity and quality standards were met.
Maintained positive working relationship with fellow staff and management.
Audited company's legal documents to verify compliant policies and procedures.
Business Lead, Process and Systems Implementation at Queensland Rail / Cross River Rail ETCS AllianceBusiness Lead, Process and Systems Implementation at Queensland Rail / Cross River Rail ETCS Alliance