Robert Williamson
Hervey Bay,QLD
Summary
Experienced Rail Resurfacing Supervisor / Operator Maintainer with over 22 years in the rail industry. Skilled in mentoring staff, resolving conflicts, and enhancing team productivity. Eager to contribute to organizational success through effective communication and a commitment to safety standards.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Rail Resurfacing Supervisor / Operator Maintainer
Queensland Rail, Aurizon, Brimble Rail
, Australia
02.2001 - 06.2023
- Supervised daily operations and ensured compliance with company policies.
- Trained staff on safety protocols and operational procedures.
- Coordinated workflow to meet production targets and deadlines.
- Implemented quality control measures to maintain product standards.
- Conducted performance evaluations and provided constructive feedback to team members.
- Resolved conflicts and fostered a positive team environment.
- Collaborated with management to improve operational efficiency and processes.
- Directed and supervised team of 8 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed a team of eight employees, ensuring high productivity and quality standards were met.
- Maintained positive working relationship with fellow staff and management.
- Audited company's legal documents to verify compliant policies and procedures.
Education
High School Diploma -
Urangan State High School
Hervey Bay, QLD11-2000
Skills
- Safety compliance
- Equipment operation
- Quality control
- Performance evaluation
- Workflow coordination
- Customer service
- Time management
- Mentoring and coaching
- Effective communication
- Track inspection
- Heavy machine operation
- Rail component repair
- Route planning proficiency
- Rolling stock maintenance
- Mechanical aptitude
- Hand tools expertise
- Safety procedures
- Yard operations
- Pressure control
- Safety rules and regulations
- On-board inspections
- Defect and issue reporting
- Multitasking capacity
- Safe driving practices
- Pre and Post-trip inspections
Certification
Rail Industry Worker
References
References available upon request.
Timeline
Rail Resurfacing Supervisor / Operator Maintainer
Queensland Rail, Aurizon, Brimble Rail
02.2001 - 06.2023
High School Diploma -
Urangan State High School