
Experienced warehouse and transport operations supervisor with a strong background in freight handling, linehaul coordination, forklift operations, team leadership, WHS compliance, and customer service. Proven hands-on leader with the ability to manage priority freight, adapt to changing workloads, and drive safe, efficient, and cost-effective operational outcomes. Took a planned break from full-time employment to manage full-time parenting responsibilities as a single parent and am now fully available to return to the workforce, with stable childcare arrangements in place. Reliable, adaptable, and ready to contribute immediately in a supervisor or operations role
Planned and coordinated daily and weekly linehaul requirements, ensuring correct equipment allocation to meet freight volumes
Took a hands-on approach to operations, stepping in where required including forklift operation, freight handling, and floor support
Printed, prepared, and checked load sheets, manifests, Dangerous Goods (DG) documentation, and priority freight paperwork
Built and maintained strong working relationships with drivers, subcontractors, and interstate agents to ensure reliable service delivery
Liaised with customers to provide updates, resolve issues, and maintain a high level of customer service
Sourced and compared freight quotes from multiple agents to achieve cost-effective outcomes and support company profitability
Worked closely with management in planning meetings regarding new freight accounts and priority freight movements
Oversaw weekend operations, including rostering and workload planning to maintain service levels
Adjusted staffing levels, start times, and shift hours to suit fluctuating daily and weekly workloads
Conducted interviews for prospective employees and supported recruitment and onboarding decisions
Acted as a key escalation point for staff, drivers, agents, and customers to resolve operational issues efficiently
Ensured WHS compliance and safe work practices across all operational areas by planning and delivering weekly toolbox talks focused on safety, efficiency, and continuous improvement
Responsible for end-to-end operations of the weekend shift
Led, coached, and supported Team Leaders and warehouse staff
Managed rostering to meet operational and staffing requirements
Drove KPI performance while maintaining high safety and quality standards
Conducted toolbox talks, shift briefings, and performance feedback sessions
Ensured adherence to SOPs and WHS policies
Completed end-of-shift reporting and handovers
Acted as escalation point for operational, performance, or safety issues
Supervised picking, receiving, and dispatch operations in a fast-paced warehouse environment
Managed replenishments and monitored stock levels across multiple sheds
Ensured loads were correctly consolidated, restrained, and prepared to company standards
Signed off timesheets and supported staff performance and accountability
Verified freight accuracy through scanning and labelling systems
Prepared manifests and load documentation
Focused on safe, efficient operations while meeting daily targets and KPIs
Supervised AM and PM forklift and dock operations across multiple shifts
Led teams to ensure efficient loading, unloading, and dispatch of bulk and palletised freight
Managed marking, cubing, consolidation, and allocation of freight to maximise load efficiency
Strong knowledge of QLD, NSW, and VIC routes, multi-drop deliveries, and priority freight
Ensured correct weight distribution across body trucks, semi-trailers, and B-doubles
Oversaw inbound and outbound freight, including checking bulk and loose items against time slots
Conducted pallet control, casual stocktakes, and CHEP/LOSCAM hire and dehire processes
RF scanning, palletising, and manifest accuracy to company standards
Maintained WHS compliance and safe loading practices at all times
Experience handling Dangerous Goods (DG) freight